Romero McWilliams

Romero McWilliams

Claims Specialist at The Hartford

Location
Greater Chicago Area
Industry
Human Resources

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Romero McWilliams's Overview

Current
Past
Education
Connections

159 connections

Websites

Romero McWilliams' Summary

I am currently working in the Insurance Industry for The Hartford Insurance Group. I am seeking to transfer the skills I have gained in this industry to others where I can make a difference and show my talents. My interests include Retail & Corporate Management, Recruiting, Training & Development, Benefits, Compensation, and Quality Analysis. Should you have any positions in these areas that I will be more than suitable for please feel free to reach me via my LinkedIn profile. Thank you for stopping by.

Romero McWilliams' Experience

Claims Specialist

The Hartford

Public Company; 10,001+ employees; HIG; Financial Services industry

June 2013Present (1 year 4 months) Aurora, IL

Manages and maintains engineer, outside representative, and other field inspectors
Utilizes verbal and critical thinking skills to gather information and data; making sound decisions based on a mixture of analysis and judgment.
Exercises professionalism, diplomacy and negotiating skills to successfully resolve claims.
Achieves targeted performance goals to manage costs and support The Hartford’s industry-leading operational claim standards.
Completes state-mandated forms or letters timely and accurately to ensure compliance with regulatory requirements.
Establishes and maintains strong relationships with customers, building credibility and gaining trust while operating with integrity at all times.
Educates mentee on characteristics of role
Reinforces The Hartford claims policies, procedures, and practices
Tests mentee’s knowledge of insurance policies, scenarios, and solutions to potential claims issues

Teller Banking Representative I

PNC

Public Company; 10,001+ employees; PNC; Financial Services industry

July 2011April 2013 (1 year 10 months) Champaign, IL

Operate accounting software
Build and maintain excellent customer relations
Aide customers with their daily monetary needs (Process deposits, checks, pay outs & withdrawals)
Maintain relations with customers and the bank
Create an atmosphere of comfort with a smile and polite conversation
Disseminate funds and keep cash drawer fully stocked

Student/Satff Communications Coordinator

University of Illinois at Urbana-Champaign

Educational Institution; 10,001+ employees; Higher Education industry

August 2012January 2013 (6 months) Illini Union- Champaign, IL

Marketed Illinois Leadership Center services, products, and programs to faculty, students, and Alumni
Lead and Coordinated weekly student worker meetings and set agendas detailing expectations for weeks activities and projects
Conducted front administrative activities (answering of phones, photocopying, and filing)

Assistant Manager/ Barista

University of Illinois at Urbana-Champaign

Educational Institution; 10,001+ employees; Higher Education industry

October 2009April 2011 (1 year 7 months)

Conducted opening procedures in cafe on days when manager not available
Trained new employees and tests their cash register competence
Operated cafe on days that manager is not available
Placed daily food orders in preparation for the next business day
Maintained a clean and sanitary work environment
Reinforced positive and collaborative work environment

Romero McWilliams' Projects

  • Leadership Completion Website

    • October 2011 to December 2012

    Creating a website to document my leadership journey. Go ahead click the link.

Romero McWilliams' Courses

  • Bachelors of Arts, Organizational/ Health Communication

    University of Illinois at Urbana-Champaign

    • Business Communication (Communication 211)
    • Industrial/ Organizational Psychology (Psychology 245)
    • Organizational Communication (Cmmunication 212)
    • Labor and Employment relations (Labor and Employment110)
    • Interviewing (Communication 115)
    • Labor Studies (Labor and Employment 100)
    • Biology of Human Behavior (Anthropology 143)
    • Statistics (Statistics 100)
    • Leadership Studies (Agricultural Ed 260)
    • Labor and Social Movements (Labor and Employment 110)
    • Argumentation (Communication 323)
    • Emotional Intelligence Skills (Engineering 361)
    • Employment Law (Labor and Employment 290)
    • Organizational Psychology (Psychology 455)

Romero McWilliams' Languages

  • Spanish

Romero McWilliams' Skills & Expertise

  1. PeopleSoft
  2. Microsoft Office
  3. Adobe Acrobat
  4. Google Docs
  5. Lotus Notes
  6. Mediation
  7. Youth Mentoring
  8. Community Service
  9. Event Planning
  10. Customer Service
  11. Microsoft Excel
  12. Leadership
  13. PowerPoint
  14. Microsoft Word
  15. Time Management
  16. Teamwork
  17. Public Speaking
  18. Leadership Development
  19. Team Leadership
  20. Critical Thinking
  21. Data Entry
  22. Team-oriented
  23. Customer Satisfaction
  24. Marketing
  25. Public Relations
  26. Fundraising
  27. Training
  28. Social Networking
  29. Human Resources

View All (29) Skills View Fewer Skills

Romero McWilliams' Education

University of Illinois at Urbana-Champaign

Bachelors of Arts, Organizational/ Health Communication

20092013

We serve the state, the nation, and the world by creating knowledge, preparing students for lives of impact, and addressing critical societal needs through the transfer and application of knowledge.

Activities and Societies: University of Illinois Leadership Certificate Chi Alpha Epsilon Honor Society Phi Sigma Theta Honor Society SHRM Communication Association

Romero McWilliams' Additional Information

Websites:
Interests:

Human Resources Community Service Information Technology Health Care Growing and Developing my job related skills

Groups and Associations:

Society for Human Resource Management (SHRM) Toastmasters Black Insurance Professional Network (BIPN) University of Illinois Alumni Association

Honors and Awards:

University of Illinois Leadership Certificate
Legacy Scholarship Recipient
Chi Alpha Epsilon Honor Society
Phi Sigma Theta Honor Society

Contact Romero for:

  • career opportunities
  • consulting offers
  • new ventures
  • job inquiries
  • expertise requests
  • business deals
  • reference requests
  • getting back in touch

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