Robert Fein

Current

• Director of User Experience at Grand Union

Past

• Managing Director at Order from Chaos, Ltd
• User Experience Manager (Contract) at Plastic Logic
• Lead User Experience Strategist at Electronic Ink

• Senior Consultant at Seren
• Senior Consultant at FullSIX Ltd
• Senior Information Architect at Sapient
• User Experience Architect and Product Manager at Convio
• Human-Computer Interaction Specialist at Trilogy
• Sr. Human Factors Engineer at Intel
• Human Factors Engineer at US West Advanced Technologies

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Education

• University of Michigan
• University of Michigan
• University of California, San Diego

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Recommended

9 people have recommended Robert

Connections

316 connections

Industry

Marketing and Advertising

Robert Fein’s Experience

• Director of User Experience

  Grand Union

  (Privately Held; Marketing and Advertising industry)

  June 2008 — Present (1 year 7 months)

  As Director of User Experience, I am responsible for the quality of the UXP across all digital projects. The areas that fall within my or my team's remit include: Project definition and stakeholder buy-in, Overall User Experience Strategy and Approach, Site Concept, Content Strategy, Information Architecture, Usability, and Business Analysis.
  
  In terms of personal responsibilities, Pitch / Proposal work where I have been instrumental in winning over <£10MM, management and recruitment of staff which I've increased fourfold in a year, and the quality of all User Experience output.

• Managing Director

  Order from Chaos, Ltd

  (Management Consulting industry)

  July 2005 — June 2008 (3 years )

  Order from Chaos provides strategic user experience consultancy services

• User Experience Manager (Contract)

  Plastic Logic

  (Privately Held; Consumer Electronics industry)

  July 2007 — December 2007 (6 months)

  I've been contracted to provide managerial leadership to the nascent User Experience and build its team.

• Lead User Experience Strategist

  Electronic Ink

  (Public Company; 51-200 employees; Information Technology and Services industry)

  May 2004 — May 2005 (1 year 1 month)

• Senior Consultant

  Seren

  (Management Consulting industry)

  November 2003 — May 2004 (7 months)

• Senior Consultant

  FullSIX Ltd

  (Privately Held; 11-50 employees; Marketing and Advertising industry)

  August 2002 — October 2003 (1 year 3 months)

• Senior Information Architect

  Sapient

  (Public Company; 1001-5000 employees; Management Consulting industry)

  September 2000 — March 2002 (1 year 7 months)

• User Experience Architect and Product Manager

  Convio

  (Privately Held; 1-10 employees; Computer Software industry)

  October 1999 — June 2000 (9 months)

• Human-Computer Interaction Specialist

  Trilogy

  (Privately Held; 201-500 employees; Information Technology and Services industry)

  August 1998 — October 1999 (1 year 3 months)

• Sr. Human Factors Engineer

  Intel

  (Public Company; 10,001 or more employees; Computer Hardware industry)

  June 1996 — June 1998 (2 years 1 month)

• Human Factors Engineer

  US West Advanced Technologies

  (Public Company; 10,001 or more employees; Telecommunications industry)

  June 1994 — June 1996 (2 years 1 month)

Robert Fein’s Education

• University of Michigan

  Candidate for a PhD , Cognitive Psychology , 1992 — 1994

• University of Michigan

  MA , Cognitive Psychology , 1989 — 1992

• University of California, San Diego

  BA , Psychology , 1985 — 1989

Additional Information

Robert Fein’s Honors:

Patent #5,897,623 (US WEST) -- Apr. 27, 1999
-"Interface Method for Providing Information about Items on a List for Interactive Television."

Invention Disclosure (Intel) -- Sep. 01, 1999
-"Interface Method for Providing Deeper Textual Information about Items."

1998 Best of Show and International Excellence Award winner -- 1998
"Intel Create & Share™ Camera Pack Guided Tour"