Robert Digman

Assistant Director of System and Incident Management - Operations, for the North Texas Tollway Authority

Location
Plano, Texas (Dallas/Fort Worth Area)
Industry
Government Administration

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Robert Digman's Overview

Current
Past
  • Roadway Customer Service Manager at North Texas Tolllway Authority
  • Sergeant at Carrollton Police Department
Education
Connections

83 connections

Robert Digman's Experience

Assistant Director - System and Incident Management - Operations

North Texas Tollway Authority

Government Agency; 501-1000 employees; Transportation/Trucking/Railroad industry

February 2012Present (2 years 8 months) Plano, Texas

I was recently promoted to this position and now over see the Command Center and Roadway Customer Service teams.

Roadway Customer Service Manager

North Texas Tolllway Authority

February 2008February 2012 (4 years 1 month) Plano, Texas

I developed and managed the NTTA's Roadway Customer Service program. Started as a Pilot Project in February 2008 with 13 employees, grew to its current team of 44 employees.

Government Agency; 501-1000 employees; Government Administration industry

May 1981February 2008 (26 years 10 months)

Retired after 27 years of service, 21 of them as a Sergeant. Held assignments as a Tactical Team Leader (15 years), Motor Sgt, Narcotics Sgt and Patrol Sgt. Also served as the Department Rangemaster and Armorer for 21 years.

Robert Digman's Skills & Expertise

  1. Supervisory Skills
  2. Policy
  3. Private Investigations
  4. Enforcement
  5. Transportation
  6. Process Scheduler
  7. Customer Service
  8. PeopleSoft
  9. Training
  10. Government
  11. Budgets
  12. Emergency Management
  13. Police
  14. Software Documentation
  15. Leadership
  16. Program Management

Robert Digman's Education

Southwest Texas State University

Bachelor of Applied Science (BASc), Criminal Justice/Police Science

19791981

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