
Experienced Business Consultant/Coach
Austin, Texas Area

Experienced Business Consultant/Coach
Austin, Texas Area
Business Management professional with strong track record of over achievement in Sales and Engineering Management in the technology and SaaS sector. Experience implementing business practices that drive explosive sales, profitability and market share goals while ensuring high customer and employee satisfaction. Exceptional ability to comprehend customer's unique technical requirements and package solutions to solve these real-world customer challenges.
ACHIEVEMENT HIGHLIGHTS
• Experience as customer advocate in SaaS industry; being the voice of the customer and the conscience of the company.
• Increased account penetration and market share by securing strategic relationships with multiple companies, exceeding targets of $70M year over year.
•Managed a geographically dispersed engineering team to qualify and improve the performance of the AMAT installed base.
•Served as technical liaison for key customers. Achieved recognition by peers and customers as semiconductor fabrication expert.
•Achieved 100% successful in penetration of Evaluation Units.
•Managed Freescale Process Support Team of 15 engineers, 15 Development Programs and 25 Strategic Evaluations.
•Championed several strategic activities at AMD for 2 years along with Freescale.
•Member of Account Technology Forum (key MTS from key accounts in Applied)-technical liaison representing Field Process Engineering organization.
•Created technology roadmap and process flow for key customer product lines.
•Developed, planned and executed independent and team-driven process engineering project(s).
•Collaborated with applications lab engineers, CE's, PSE's, account management, division management and business development to achieve goals.
•Member of a strategic team (sales and business management) to secure 100% Etch market share at Freescale (was <30% prior to engagement).
•Initiated several programs aimed at improved customer satisfaction, resulting in numerous awards and accolades.
CORE COMPETENCIES
•Executive-level Relationship Management
•Project/Program Management
•Strong Management Experience and Skills
•Technical Proficiency/Presentation
•Solution / Strategic / Spin / Value Selling
•Contract Negotiation
•Sales / Revenue Forecasting
•Strong Statistical Background/Experience
•Small Business Startup Experience
(Privately Held; Music industry)
July 2008 — Present (1 year 1 month)
Developed and established nation-wide disruptive sales force methodology using existing customers to evangelize product promotion through live demonstrations in key markets across the United States. Implementation of program increased sales by 35% within 3 months.
Completed CE Mark Certification process for 3 products in record time (less then 2 months from initiation of Emission testing thru product safety testing).
Initiated CRM Evaluation process and presented CRM recommendations to Board of Directors.
(Privately Held; 11-50 employees; Education Management industry)
June 2007 — March 2008 (10 months)
•Executed all aspects of purchasing and operating a small business including establishing a LLC and LP organization and negotiating all necessary legal and financial contracts.
•Manage private tutoring facility with staff of 25 teachers and 40+ students.
•Continuously outperformed targeted performance metrics proposed by franchisor including inquiries, enrollment rate, and length of student enrollment.
•Engaged with local School District personnel including School Board and Superintendent.
(Public Company; 10,001 or more employees; AMAT; Semiconductors industry)
January 2001 — February 2007 (6 years 2 months)
•Increased account penetration and market share by securing strategic relationships with Semiconductor Fabs exceeding target of $70M.
•Served in parallel capacity as Product Specialist for Inspection and Metrology products to support East Coast Accounts, and innovated new products to meet customer needs.
•Spearheaded new strategic relationships with Etch, Cleans, Inspection and Metrology, Diffusion, Implant, CMP, and Anneal.
•Assumed responsibility for the entire portfolio of Applied products (>40 products).
(Public Company; 10,001 or more employees; AMAT; Semiconductors industry)
January 1996 — January 2001 (5 years 1 month)
•Managed a geographically dispersed team to qualify and improve the performance of the AMAT installed base.
•Served as technical liaison for key customers. Achieved recognition by peers and customers as semiconductor fabrication expert.
•Achieved 100% successful in penetration of Evaluation Units with exception of electroplating, which was lost due to pricing conflict.
•Managed Freescale Process Support Team of 15 engineers, 15 Joint Development Programs and 25 Strategic Evaluations.
•Championed several strategic activities at AMD for 2 years along with Freescale.
•Member of Account Technology Forum (key MTS from key accounts in Applied)-technical liaison representing Field Process Engineering organization.
•Created technology roadmap and process flow for Freescale product lines.
(Nanotechnology industry)
1987 — 1993 (6 years)
Field Process Engineer/Demo Lab Engineer/Demo Lab Manager.
BS Chem E , Chemical Eng, Electrical Eng, Statistics , August 1980 — May 1985
Currently involved in the following organizations in the following capacities: Treasurer-Forest North Elementary School PTA Treasurer-Austin Mankind Project (www.mkp.org) Site Base Committe Member (2 yr assignment)-Round Rock School District Shepherd (Board of Directors) for Journey IFC (www.journeyifc.com)
Eagle Scout