IT at Intuit Payment Solutions, part of the Small Business Ecosystem
Las Vegas, Nevada Area
IT at Intuit Payment Solutions, part of the Small Business Ecosystem
Las Vegas, Nevada Area
(Public Company; INTU; Computer Software industry)
December 2007 — Present (2 years )
Configures, implements and provides tier 2 support for incident resolution and service request processes regarding employees with technical problems and information technology issues involving applications and the hardware these applications run on (desktop or laptop, network, workforce productivity applications, business applications and/or telephony services). IMS on/off boarding of employees in Las Vegas, Woodland Hills, and Albuquerque.
(Partnership; 1-10 employees; Information Technology and Services industry)
August 2003 — Present (6 years 4 months)
***** "Saving Your Data For Later" *****
Development and implementation of Business Continuity and Disaster Recovery (BCP & DRP) Plans. Server collocation services. Remote backup services. Small Business (under 256 nodes) network/server design and implementation with preference towards SME (Linux) Server or Windows Small Business Server.
(Non-Profit; 51-200 employees; Consumer Services industry)
March 2001 — August 2007 (6 years 6 months)
Recruited to manage the IT employees and projects already in progress involving VoIP and video integration into website applications, internal visual basic Microsoft Access applications website integration to a Linux environment hosting ASP (Sun Chilisoft) and to establish and manage enterprise-wide information-security program. Oversee companywide efforts to identify and evaluate all critical systems. Supervise daily activities of computer and website users. Collaborate with external auditors to conduct compliance audits and answered directly to the CEO.
(Banking industry)
August 2000 — March 2001 (8 months)
TriSoft Resources / Wells Fargo/Norwest Banks (WFC). Setup and installation of new PC’s in Wells Fargo multiphase computer coast to coast rollout. Replaced and configured multiple applications on new hardware. Involved NT Server, Novell and AS400 connectivity. Diagnosed Compaq, HP and Dell hardware/software problems onsite and over the phone.
(Information Technology and Services industry)
September 1999 — August 2000 (1 year )
Installed and maintained systems in small to medium sized (less than 500 nodes) businesses in the Las Vegas area. Assembled servers and workstations, installed various operating systems. Installed, configured and tested various peripheral devices, including hubs, switches, routers, thin clients and wireless LAN equipment. Developed and implemented technology migration strategies. Performed troubleshooting on system performance issues including server, workstation and connectivity problems.
(Government Agency; 51-200 employees; Law Enforcement industry)
January 1980 — December 1999 (20 years )
Uinta County Sheriff’s Office (Evanston, Wyoming), Lyman Police Department (Lyman, Wyoming), Wyoming Attorney Generals Office – Southwest Drug Enforcement Team (Green River, Wyoming).
(Partnership; 1-10 employees; Publishing industry)
January 1997 — September 1999 (2 years 9 months)
I ran a franchise business called Home Town Magazine consisting of marketing advertising space in a quarterly distributed coupon magazine by mail to specific ZIP codes. My exclusive franchise covered Uinta, Lincoln, Sublette, and Teton Counties and partnership with CHAKOR Publishing in Sweetwater, Fremont, Laramie, and Albany Counties in Wyoming.
(Public Company; 10,001 or more employees; DCP; Law Enforcement industry)
March 1998 — August 1999 (1 year 6 months)
International Police Task Force - Bosnia. Contract Employee to DynCorp International assigned to the United Nations Mission in Bosnia re-training police in democratic policing. Created Non-Compliance Unit and managed project development for software applications to keep track of all the war crimes and non compliance issues in order to properly vet the local police. Assigned to an Organized Crime Task Force.
(Government Agency; 51-200 employees; Law Enforcement industry)
June 1990 — December 1998 (8 years 7 months)
I was assigned to the Patrol and Investigations Divisions with supervisory responsibility over the Detention and Communications. I participated in most staff and management decisions of the department. I implemented report writing standards and a revised a manual for the department. I updated myself and the department in changing technology. I implemented an intelligence gathering process for the department. In June 1994, I filed for the elected office of Uinta County Sheriff and won the Democratic nomination in the primary election, but I lost to the incumbent.
(Government Agency; 51-200 employees; Government Administration industry)
June 1996 — May 1997 (1 year )
I assumed the role of Information Systems Supervisor for the entire county, and remained an employee of the Sheriff’s Office with system administration duties on all the computer systems in the county. My primary function was to coordinate the construction of a communications backbone for the entire county (Voice - Data), setup policy and procedure for the same, and maintain the links to outside systems and agencies as needed. The job also entailed a lot of training, software/hardware maintenance, hands on networking, and self-education. May 1, 1997 I returned to my previous position of Patrol Sergeant/Information Systems at the Sheriff's Office.
(Government Agency; 11-50 employees; Law Enforcement industry)
March 1988 — July 1990 (2 years 5 months)
Local, State, and Federal Task Force multi-jurisdictional drug investigations including undercover, hand to hand buys, clandestine drug laboratories, marijuana grow operations, smuggling and money laundering operations. Participated in 3 wiretap investigations.
(Government Agency; 11-50 employees; Law Enforcement industry)
December 1982 — March 1988 (5 years 4 months)
Patrol Officer, Search and Rescue Training Officer, Patrol Dog Handler, Search Dog Handler, Drug Detector Dog Handler, Field Training Officer (FTO).
(Government Agency; 11-50 employees; Law Enforcement industry)
December 1980 — December 1982 (2 years 1 month)
Patrol Officer
(Government Agency; 11-50 employees; Law Enforcement industry)
March 1980 — December 1980 (10 months)
Communications Officer, Detention Officer, and Patrol Officer duties.
I am interested in partnering with an individual or local company in Southern Nevada with SME Server and Windows Server integration experience. TNR Technologies, LLC is partnered with AppRiver (Exchange Hosting), Element5, and SYNNEX (Data Robots). I am interested in computer forensics, high tech investigations and I am a current member of Southern Nevada Chapter of the FBI Infragard. http://www.infragard.net and http://www.southernnevadainfragard.org
IACIS 1991, Southern Nevada Infragard Chapter