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(Jan 2011 Present)
· Responsible for setting up the content for the central media
· Setting up ringtones, video and albums for all digital providers
· Send weekly and daily progress reports to sales and upper management
· Clearing Song publishing with legal team
(Feb 2010 Dec 2010)
· Responsible for managing the content of the central media
· Dowloading and editing assests for video, web and print
· Uploading images for music sites (itunes,Amazon,napster)
· Providing help desk support to third party companies
· Responsible for integrity checking music for customers
· Enter new music along with the necessary information to the database
· Editing and rating music videos
· Making customers unique play list
· Responsible for creating promotions at the College/University level
· Establishing relationships with various student organizations as well as pubs to create
awareness for album releases
· Assisting in establishing corporate 3rd party sponsorships for Universal Urban marketing
· Graphic Design of Marketing tools (Posters, flyers, E-cards, Web Banners)
· Posting Album release info onto various music and youth centered blogs
Received, prioritized and responded to incoming service request calls from potential
· Documented work order details and liaise with other departments to communicate
outcome and resolve service enquiries.
· Followed up with dispatched service calls to ensure customers are kept up to date
and attended to within a timely fashion.
· Utilized internal tools to communicate with service technicians and co-workers.
· Participated in office meetings to address issues and offer and participate in solutions
to increase customer satisfaction.
· Inputted and maintained information into the internal database as well as Excel, and
- Customer Service
- Social Media
- Graphic Design
- Marketing Strategy
- Digital Marketing
· Participated in the coordination of the African Heritage celebration; · Graduated from Film Production, Business & Entertainment Management
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