Ray Dassen

Current

Technical Account Manager at Red Hat
Contributor at Gnome
Developer at Debian project

Developer at Debian

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Past

World-wide Support Engineer at Novell
Technical Support Engineer at Novell
Software Engineer and Network Administrator at Next Element

2 more...

Education

Universiteit Leiden
Universiteit Leiden
Gymnasium Rolduc

Red Hat Global Learning Services

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1 more...

Recommended

11 people have recommended Ray

Connections

379 connections

Industry

Information Technology and Services

Websites

Ray Dassen’s Summary

Information technologist specialized in software development on and support for the Linux operating system and free/libre/open source software in general.

Ray Dassen’s Specialties:

Unix administration, troubleshooting, software development and programming (Perl, Python, C, SQL, shell), network administration (including Cisco IOS), network protocols. Management, coaching and mentoring of technical specialists.

Languages: Dutch (native speaker), English (fluent), German.

Certifications:
Red Hat Certified Engineer (RHCE)
Novell Certified Linux Engineer (CLE10)
Novell Certified Linux Desktop Administrator (CLDA)
Advanced Level Linux Professional (LPIC-2)

Ray Dassen’s Experience

Technical Account Manager

Red Hat

(Public Company; RHT; Computer Software industry)

February 2009 — Present (10 months)

Primary escalation point and advocate for specific Enterprise class customers and partners within Global Support Services. Investigate, debug, quantify and test issues escalated by customers and partners for the complete Red Hat Enterprise Linux product family. Cooperate with the Engineering organization to help resolve issues. Work with partners to pro-actively identify and prevent joint customer issues.
Contributor

Gnome

(Non-Profit; Information Technology and Services industry)

May 2001 — Present (8 years 7 months)

Contributing to GNOME development, in particular to Gnumeric, Goffice and libgsf through packaging, coding and documenting.
Developer

Debian project

(Non-Profit; 501-1000 employees; Information Technology and Services industry)

1994 — Present (15 years )

Package maintainer (gnumeric, goffice, libgsf, gperf, pstotext, ...) and contributor.
Developer

Debian

(Information Technology and Services industry)

1994 — Present (15 years )

Ray Dassen’s Education

Universiteit Leiden

MSc , Computer Science , 1991 — 1996

Broad program of both applied and theoretical computer science, including topics such as software engineering, concepts of programming languages, operating systems, formal language theory, computability theory, complexity theory, visual languages, neural networks and genetic algorithms, formal semantics, file systems and databases, theory of concurrency, numerical computation, compiler construction.

Master's thesis "Molecular Computation and Splicing Systems", http://www.liacs.nl/MScThesis/dassen.96.ps.gz
Universiteit Leiden

Propedeuse , Mathematics and Computer Science , 1991 — 1993
Gymnasium Rolduc

Beta (science track) 1985 — 1991
Red Hat Global Learning Services