prathamesh janwalkar

prathamesh janwalkar

worked as Front Office Executive at Ramee guestline hotel

Location
Mumbai Area, India
Industry
Hospitality

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prathamesh janwalkar's Overview

Past
  • Front office executive at Ramee guestline hotel @ juhu
  • Front Office assistant at Rangsharda Hotel
Education
Connections

115 connections

prathamesh janwalkar's Experience

Front office executive

Ramee guestline hotel @ juhu

April 2011November 2011 (8 months) Mumbai Area, India

.
Worked as Front Office Executive, reported to duty manager.

work experience
• Taking check-ins and check-outs

• Making room reservations

• Taking care of guest complaints and reporting to respective department and follow up for the same.

• Cashiering

• Maintain log book

• Taking care of board line

• Co-ordinate with reservation and house-keeping department.

• Taking overall care of guest satisfaction and making sure they are comfortable during their stay.

• Maintaining good relations with existing guests.

• Book keeping i.e balancing revenue generated at the end of the shift.

Front Office assistant

Rangsharda Hotel

April 2010March 2011 (1 year) bandra

DETAILS OF WORK EXPERIENCE

•Taking guest check-ins and check-outs.

•Making Room Reservations through telephones and e-mails.


•Taking care of guest complaints and reporting to respective
department or authority.

•To handle the revenue generated at the shift and closing at the end of the shift.

• Operating board line. And maintaining call register.

• Keeping a track for pick-ups and drops for the day.


• Generating night audit reports and maintaining night summary book.

• Maintaining log book on daily basis.

• Book keeping i.e balancing revenue generated at the end of the shift.

prathamesh janwalkar's Skills & Expertise

  1. hotel front office operations
  2. hotel room sales
  3. guest relation

prathamesh janwalkar's Education

Welingkar Institute of Management

PGDBA-DLP, Business Administration and Management, General

20122014

currently pursuing post graduation diploma in business administration a distance learning program.

Activities and Societies: Participated in Experiential learning methodology (ELM) a two days program with games in which groups are formed and task are given to be completed to give better and practical understanding of problems faced in actual management.

Rizvi college of hotel management

BHTMS, hospitality management

20072009

Activities and Societies: • Done industrial training at Mayfair banquet at worli for 6 months. • Awarded as excellent service offered as volunteer F&B service personal at inter collegiate competition in second year B.H.T.M.S • Awarded as very good service offered as “captain” at inter collegiate competition in first year B.H.T.M.S.

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