Phillip Cave

Current

Director of Project Services at Velocity Partners

Past

Senior Manager (Director) Software Engineering at Premera Blue Cross
Vice President Professional Services at RouteMatch Software
Director Professional Services at StrataGen Systems

Project Management / Software Engineering at (EDS, Safeco, Verizon Wireless)

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Education

University of Washington

Recommended

4 people have recommended Phillip

Connections

84 connections

Industry

Information Technology and Services

Phillip Cave’s Summary

•Accomplished technology organization leader with a strong record of successfully developing a collaborative partnership between technology teams and the business to deliver business driven technology solutions.
•Highly regarded as a servant leader that is passionate about identifying and removing obstacles that impeded team success with a proven track record for growing teams and organizations.
•Skillfully bringing my experience as a software engineer combined with business management and soft skills to facilitate and translate business goals into the delivery of value based technology solutions.

Phillip passionately believes that Agile PM frameworks such as Scrum combined with an understanding and execution of Lean principles enable an excellent process for software product and IT teams to succeed in delivering value to their customers.

Phillip Cave’s Specialties:

Product Software Engineering • Agile Project Management • Lean Leadership • Team Building & Leadership • Program / Portfolio Management • SDLC Lifecycle Management • Vendor Management • Offshore Distributed Team Management • Project, Team, Department Budgeting • Process / Performance Coaching • People Management • Technology Consulting / Coaching

Technology Experience: SharePoint, BI, Windows, Web, .NET, Visual Studio, SQL Server, Oracle, SalesForce CRM

Phillip Cave’s Experience

Director of Project Services

Velocity Partners

(Privately Held; Information Technology and Services industry)

October 2007 — Present (1 year 10 months)

Recruited to lead the process and project oversight for Velocity’s nearshore practice. Contribute to overall leadership of distributed team engagements in Argentina using an Agile project management process.

•Initiated customer sales and engagement pipeline tracking to track sales, highlight opportunities for supplemental sales and provide visibility / solutions to prevent troubled accounts.
•Authored Agile training collateral (training/coaching presentations, sales presentations, project execution documents) resulting in winning Agile coaching engagements.
•Consultant and trainer to publishing company to transform the IT organization to an Agile execution model. Coached IT Project Manager to adopt Scrum within Prince 2 framework.
•Consulting with a project team at a local beverage company adopting an Agile execution model using Scrum with the beginnings of Kanban. Providing Agile Overview training to introduce Lean principles and Agile practices to the overall IT organization.
Senior Manager (Director) Software Engineering

Premera Blue Cross

(Non-Profit; 1001-5000 employees; Insurance industry)

February 2006 — October 2007 (1 year 9 months)

Primary leadership advocate to transform this 600+ person IT shop in its adoption of Agile project management practices under the Lean framework established by the business. Specially selected to create, staff, and lead a new IT application team to support the Special Products business division.

•Orchestrated the adoption of Agile project management practices across multiple IT teams.
•Spearheaded the development of technology improvements to increase the auto adjudication rate of claims while coaching a new team on a Lean/Agile software engineering execution model.
•Established the framework for Lean Software Project Management and reporting using Scrum.
•Selected to participate in the Enterprise Lean Leadership program and lead corporate Kaizen events.
•Contributed to Portfolio Management effort to improve and standardize project management across IT.
Vice President Professional Services

RouteMatch Software

(Privately Held; 11-50 employees; Computer Software industry)

January 2005 — February 2006 (1 year 2 months)

Lured from Seattle to Atlanta to transform the Professional Services organization of this small software company and quickly established a no-nonsense leadership role to improve the service and product offering. Sat on the management board to assist in providing strategic direction for the company.

•Elevated customer service process improvement effort to create visibility into product usage, issues, and feature requests leading to a product management program and online product usage “best practices” webinars.
•Initiated product implementation process improvement effort leading to a consistent, repeatable customer engagement model.
•Implemented a “stop the line” release management process in order to focus the product team on delivering a quality product to customers.
Director Professional Services

StrataGen Systems

(Privately Held; 11-50 employees; Computer Software industry)

2000 — 2005 (5 years)

Promoted to lead the Professional Services organization of this profitable multi-million dollar software company after successfully managing the company’s largest project engagement that deployed the core product offering to New York City Transit Authority.

•Architected core product with three other senior software engineers using XP practices leading to successfully winning multi-million dollar customer engagements.
•Propelled Stratagen to #1 choice for transit operations software through the successful deployment at New York City Transit.
•Initiated a standard product implementation process leading to the creation of tools and procedures to successfully deploy the flagship product consistently across all customers
•Served as product manager alongside the customer service team to represent trends and best practices in the market space in order to achieve and sustain product superiority.
Project Management / Software Engineering

(EDS, Safeco, Verizon Wireless)

(Computer Software industry)

1990 — 2000 (10 years)

Progressive technology leadership ranging from business analysis, software engineering to project and team leadership through the honing of technology and soft skills among multiple industries and environments allowing me to become a practiced technologist that communicates well with the business.