Patrick Hermann
Environmental Analysis & Policy student & IT Specialist at Boston University
- Location
- Boston, Massachusetts (Greater Boston Area)
- Industry
- Environmental Services
As a LinkedIn member, you'll join 150 million other professionals who are sharing connections, ideas, and opportunities. And it's free! You'll also be able to:
- See who you and Patrick Hermann know in common
- Get introduced to Patrick Hermann
- Contact Patrick Hermann directly
Patrick Hermann's Overview
- Current
-
- Desktop Services Specialist at Boston University
- IT Help Center: Customer Support Specialist at Boston University
- Past
-
- Administrator of IT Services at BlowOut Belleza
- Data Assistant at Hisp@net
- Education
-
- Boston University
- St. Ignatius College Prep
- Recommendations
-
1 person has recommended Patrick
- Connections
-
61 connections
- Websites
Patrick Hermann's Summary
An enthusiastic and hard working student at Boston University who is keen to find a position as customer service representative. Reliable, trustworthy, detailed oriented. Courteous and service oriented. Able to work on own initiative or as part of a team. Can deal with computer support duties competently.
Currently interested in "Green IT", ranging from sustainable technologies to cloud computing. With the increased demand in consumer & enterprise devices, the task of providing an environmentally friendly solution is upon as well.
Interested in projects such as:
- Google: Powermeter, Earth Engine
- Smart grids
Specialties
Web hosting, Windows, Wordpress, Android, Linux, Logistics, Work-Flow management
Patrick Hermann's Experience
Desktop Services Specialist
Boston University
Educational Institution; 5001-10,000 employees; Higher Education industry
September 2011 – Present (6 months) 533 Commonwealth Ave, Boston
Student Technical Consultant position at the IT Help Center. My responsibilities include diagnosing and removing malware infections, as well as any other malfunction such as hardware failure on clients' computers. We also work with the Service Desk on consultations such as email and wireless setup.
IT Help Center: Customer Support Specialist
Boston University
Educational Institution; 5001-10,000 employees; Higher Education industry
August 2010 – Present (1 year 7 months) 533 Commonwealth Ave, Boston, MA 02215
Customer Support for all members of Boston University. Support for Windows, Mac & Linux environments. Dedicated to staff and students to guide them through our new SAP based system "BUWorks" to facilitate employee and manager solutions. Providing support and basic instruction on a variety of software (including but not limited to): Blackboard 8, SAP, ServiceNow, Microsoft Office, Google Docs, Mozilla Firefox/Thunderbird and Adobe Photoshop.
For hardware solutions also support devices such as entertainment systems (Amazon Kindle, Xbox 360, Nintendo Wii, etc).
Administrator of IT Services
BlowOut Belleza
June 2010 – July 2011 (1 year 2 months)
Designing the website, as well as maintaining the hardware within the Beauty Salon.
- Computer technical support for multiple computers and salon wired and
wireless network.
eBay and PayPal - Experience with building E-commerce sites, and dealing with online transactions.
Patrick Hermann's Courses
-
BA, Environmental Analysis & Policy
Boston University
- Environmental Quantitative Modeling (GE 375)
- Physical Geography
- The Fate of Nations
Patrick Hermann's Languages
-
English
(Native or bilingual proficiency) -
Spanish
(Native or bilingual proficiency)
Patrick Hermann's Skills & Expertise
Patrick Hermann's Education
Boston University
BA, Environmental Analysis & Policy
2010 – 2014 (expected)
Human Institutions & International Relations track.
Activities and Societies: Treasurer of the Boston University Atheists and Secular Humanists (2011-2012)
St. Ignatius College Prep
High School
2006 – 2010
High School Career.
Activities and Societies: President of the Table Tennis Club (2009-2010), Captain of the Ultimate Frisbee Team (2009-2010)
Patrick Hermann's Additional Information
- Websites:
- Interests:
-
Green IT, Smart Grids, Environmental Engineering, Technology (Android, Open Source, Windows, Linux, Wordpress), Procurement Logistics, Slalom Skating & Ultimate Frisbee
- Groups and Associations:
-
Electronic Frontier Foundation, Richard Dawkins Foundation for Reason and Science, ACLU: Massachusetts, Democracy Matters
-
- Honors and Awards:
-
Saint Ignatius "First Honors": 2008-2010
National Spanish Achievement Exam Award (Level 5): 2009
Contact Patrick for:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
View Patrick Hermann’s full profile to...
- See who you and Patrick Hermann know in common
- Get introduced to Patrick Hermann
- Contact Patrick Hermann directly
Not the Patrick Hermann you were looking for? View more »
