Pat Leftwich

Current

• Regional Practice Lead at BMC Software

Past

• IT Director at LabCorp
• Vice President Professional Services at Alphanumeric Systems
• Executive Account Manager at Affiliated Computer Services, Inc

6 more...

Education

• Guilford College

Recommended

4 people have recommended Pat

Connections

202 connections

Industry

Information Technology and Services

Pat Leftwich’s Summary

ITIL V3 IT Service Management Expert
ITIL V2 Manager (Master)

Experience: Seasoned Executive with over 24 successful years in management and information systems in Fortune 100 companies. Advocate the belief that client satisfaction is paramount to success in business.

Problem Resolution: Innate ability to identify and troubleshoot potential problem areas and execute business solutions that enhance efficiency and productivity.

Profit Achievement: Trained and experienced in managing service organizations to achieve industry benchmark utilization and profitability results. Thorough understanding of Financial Statements and other accounting tools that promote the ability to make intelligent business decisions pertaining to revenue and profit.

Communications: Excellent written and oral communication skills. Can effectively interface with all segments of corporate and customer management.

Human Resources: Adept in all stages of the employment process from recruiting to evaluation. Use documented one-on-one meetings with all direct reports that focus on job performance and career development.

Personal: Professional, results oriented, articulate, responsible, loyal, competitive, knowledgeable, and extremely personable individual who possesses and demonstrates all the leadership skills to ensure success for himself and the people around him.

Knowledge: Industry savvy with extensive understanding of popular industry standards and processes. Trained and experienced in industry best practice methodologies that facilitate balancing the cost and quality of delivering IT services to clients.

Pat Leftwich’s Specialties:

ITIL Service Management, Seat Management, Lifecycle Management, Deal Structure, Shared Resource Cost Modeling

Pat Leftwich’s Experience

• Regional Practice Lead

  BMC Software

  (Hospital & Health Care industry)

  2010 — Present (less than a year)

Additional Information

Pat Leftwich’s Honors:

ITIL V3 Expert Certification.