
Account and Service Manager
Rome Area, Italy

Account and Service Manager
Rome Area, Italy
Account and Service Manager, that is:
Building strong customer relationships through services strategies·
Develop and analyze service blueprints (blueprint methodology)·
Analyze business context using SWOT analysis·
Describing business concepts and goals ·
Collecting and formalizing projects requirements·
Organizing offering components·
Communicating with the ICT staff to assess the efficiency of solutions and verifying the compatibility of the artefacts with requirements
Assisting and supporting projects, finding new business and technical proposals
Project Manager and IT Specialist with professional experiences in important IT companies. Full experienced in managing clients and projects both in government and private sectors (Public Policy and Telco).·
Service management, Marketing and Social Media, CRM, Project Management
ITIL Foundation v.3 certificated
Africa, deserts, travelling, reading, arts
avventure nel mondo, Marketing professional network