
Senior Relationship Manager
Paris Area, France

Senior Relationship Manager
Paris Area, France
"Coming together is a begining, staying together is progress and working together is success" Henry FORD.
I’m looking for a Senior Relationship Manager position in France.
My professional career path is entirely dedicated to the Management of Customer Relationship and business development. I am confident that I can be an asset to a company and would appreciate your reviewing the enclosed CV that depicts my Customer Relationship characteristics and skills. I am a motivator and organizer and these skills have enabled me to effectively defuse problem situations with customers using tact, thus creating a long-term Customer Relationship. Teamwork is another skill I have acquired and one I know is necessary for organizational cohesiveness.
Have a look at my website.
http://nathco.site.voila.fr/
Nathalie COHEN
Tel : 336 12 23 36 15
Capital market, customer relationship management, equities, futures, options, sales.
(Privately Held; Information Technology and Services industry)
January 2008 — Present (1 year 7 months)
Customer Relationship Management and Market Issues (Ubix software):
- Solving margin, deposit and market trades problems on Futures and Options.
- Settlement protocols for capital adjustment on all derivatives markets.
- Updating frames of reference.
- Software tests in customer environment.
- Training customers.
(Privately Held; 1-10 employees; Human Resources industry)
November 2007 — Present (1 year 9 months)
Teaching Capital Markets Principles (Products, Actors and Business rules) evening courses:
Population trained composing of financial services consultants, engineers, and people coming from transverse functions.
- Teaching aid development.
(Capital Markets industry)
June 2002 — September 2005 (3 years 4 months)
Customer Relationship Management for main accounts (Customer Support):
- Customer relationship knowledge management and reporting.
- Pre-sale activities including proposals and Give-up Agreements.
- Settlement protocols setup for US market.
- Suspense accounts settlement for Futures, Options, Equities and OTC markets.
2005 — 2006
DEUG , HEBREU , 1986 — 1988
Politique et Société, Litterature(Biographies et Romans Noirs (James Ellroy en particulier)Musique(Soul, RN&B, Gospel et Opéras) Magazine de Société,Voyages Culturels, Paris.