Experienced Team Leader / Support Manager
Harrow, United Kingdom
Experienced Team Leader / Support Manager
Harrow, United Kingdom
Have held roles as Support Manager / Team Leader for Value Added Services in the Telecoms industry.
Extensive experience with the Installation & Deployment , CAT Testing, Ongoing Support of : SMSCs, MMSCs, CBCs, Messaging Gateways, Mobile Application Routers, Messaging Service Platforms, Message Delivery Platforms, Virtualo Mobile Redirectors.
Clients are Tier 1 operators in the EMEA (Europe, Middle East, North Africa) Region.
All my roles have been a combination of hands on - onsite experience, as well as having a management aspect. I do not want to be a deskbound administrator .
Am always looking for a challenging position, with a bit of speed on it - don't beleive in a 9 to 5 existence. If I did want a 9 to 5 job, I would not be working in this industry.
GSM, SS7 networks, SIGTRAN, sms & mms protocols, TCP/IP networks
Solaris, HP-UX, Linux, Clustered solutions for all these Operating Systems
Cisco Switches / Routers, EMC, Brocade SAN solutions, HP, Digital (Compaq) , Fujistsu Siemens, Sun servers
Oracle 8 9i , TimesTen 5.x, 6.x
(Public Company; 5001-10,000 employees; Telecommunications industry)
February 2007 — Present (2 years 6 months)
Managing Technical support & knowledge transfer to teams of engineers, project manager across various locations in Europe.
(Telecommunications industry)
September 2005 — January 2007 (1 year 5 months)
(Public Company; 1001-5000 employees; LCMG; Telecommunications industry)
July 2000 — August 2005 (5 years 2 months)
Received an award for Employee of the Year 2003
(Public Company; 5001-10,000 employees; BHI; Oil & Energy industry)
October 1996 — April 2000 (3 years 7 months)
M.Sc , Mathematics