Sr CRM Analyst
San Francisco Bay Area
Sr CRM Analyst
San Francisco Bay Area
(Public Company; ALU; Computer Software industry)
April 2008 — Present (1 year 9 months)
Designing , Developing and Maintaining Genesys Tele Siebel CRM eService and Call Center Application .
(Public Company; CTSH; Outsourcing/Offshoring industry)
July 2003 — April 2008 (4 years 10 months)
Worked on number of projects in Sales , PRM , configurator , Pricing , Reporting and Analytical BI projects as a CRM consultant .
NetApp worked as a contractor onsite for 6 1/2 yrs as a Key Sr CRM Siebel Consultant . Handling various projects during the tenure .
(Information Technology and Services industry)
January 2001 — June 2003 (2 years 6 months)
Company acquired by Cognizant Technology Soln . Worked as a Siebel CRM consultant handling number of onsite projects such as
Siebel Field Support and Service for Honneywell Phoenix.
Siebel Sales for 3Com .
Siebel Forecasting for Pentasafe Security -Houstan Texas.
BS , Bachelor of Engineering -Electronics