Monique Evans

Current

• Travel Claims Examiner at Mondial Assistance

Past

• Shift Supervisor/Project Manager at Bear, Stearns & Co. Inc.
• Graphic/Document Design and Technical Coordinator at Bear Stearns
• Graphic/Document Designer at Bear Stearns

• Word Processing Operator at Tiger Information Systems

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Education

• University of Virginia
• J. SARGEANT REYNOLDS

Recommended

2 people have recommended Monique

Connections

21 connections

Industry

Investment Banking

Monique Evans’s Summary

Seeking challenging opportunity to apply skills and experience as an Operations Supervisor. My background reflects extensive knowledge, experience, and a verifiable record of success as a hands-on supervisor of administrative processes and a project manager of marketing presentation development initiatives with emphasis on client satisfaction, quality, employee retention and training ensuring on-time delivery of products. I am a self-motivated achiever/professional with a reputation for reliability, hard work, commitment, teamwork, flexibility, attention to detail, productivity, customer/employee relations, efficiency and effectiveness.

Monique Evans’s Experience

• Travel Claims Examiner

  Mondial Assistance

  (Privately Held; 201-500 employees; Insurance industry)

  May 2008 — Present (1 year 3 months)

• Shift Supervisor/Project Manager

  Bear, Stearns & Co. Inc.

  (Public Company; 10,001 or more employees; BSC; Investment Banking industry)

  December 2005 — December 2007 (2 years 1 month)

  Managed all aspects of daily presentation center operations, i.e., customer service, tactical planning, special projects, workforce training and development, production scheduling/workflow, problem and conflict resolution, budgeting, payroll and management reporting, quality assurance, process improvement, etc. Successfully supported up to 300 investment banking sales professionals in the design, editing, and production of customized, high-impact, computer generated graphics/presentations in support of new business development and client retention activities. Screened, hired, trained, motivated, evaluated, and supervised a team of 12 associates in administrative, customer service, editing, and graphic/document design. Additionally, provided guidance to 15 off-shore designers ensuring client satisfaction, quality, productivity, and on-time delivery of customized documents.

• Graphic/Document Design and Technical Coordinator

  Bear Stearns

  (Public Company; 10,001 or more employees; BSC; Financial Services industry)

  December 2001 — December 2005 (4 years 1 month)

  Consulted with and supported up to 300 clients as the project and technical coordinator providing guidance, training, and supervision to 9 in-house graphic/document designers and up to 15 off-shore designers ensuring client satisfaction, quality, productivity, and on-time delivery of customized documents. Additionally, personally designed, edited, and produced the more complex graphics/presentations.

• Graphic/Document Designer

  Bear Stearns

  (Public Company; 10,001 or more employees; BSC; Financial Services industry)

  June 1999 — December 2001 (2 years 7 months)

  Supported a team of up to 300 investment banking sales professionals, i.e., managing directors, vice presidents, financial analysts, in designing, editing, and producing customized, high-impact, computer-generated graphics/presentations for print, projection, photographic, and electronic media in support of client retention and new business development. Provided deliverables on time, within budget, ensuring a high-level of client satisfaction. Performed needs analyses, developed comprehensive drafts, conducted QA reviews, and final production in a 24/7, robust, and dynamic environment.

• Word Processing Operator

  Tiger Information Systems

  (Privately Held; 51-200 employees; Staffing and Recruiting industry)

  October 1996 — June 1999 (2 years 9 months)

  Supported a team of up to 300 investment banking sales professionals, i.e., managing directors, vice presidents, financial analysts, in designing, editing, and producing customized, high-impact, computer-generated graphics/presentations for print, projection, photographic, and electronic media in support of client retention and new business development. Provided deliverables on time, within budget, ensuring a high-level of client satisfaction. Performed needs analyses, developed comprehensive drafts, conducted QA reviews, and final production in a 24/7, robust, and dynamic environment. Contract Marketing Presentation Design Specialist on assignment at Bear Stearns, Antigenics, and Credit Suisse.

Monique Evans’s Education

• University of Virginia

  Liberal Arts 2005 — 2005

• J. SARGEANT REYNOLDS

  2002 — 2005

Additional Information

Monique Evans’s Interests:

Traveling, Reading, Social networking, Pampered Chef

Monique Evans’s Groups:

Savor the Success
The Money Group

Monique Evans’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• expertise requests
• reference requests
• getting back in touch