Monica Yap

Current

• Engagement Manager at SolutionsIQ

Past

• Program Manager at Solutions IQ
• Global Development Operations Consultant, XP Coach at Wireless Data Services Global (Americas)

Connections

125 connections

Industry

Outsourcing/Offshoring

Monica Yap’s Summary

Monica Yap’s Specialties:

Agile coaching, Extreme Programming practices, Scrum master, Software Development, Wireless Data, distributed development, leadership

Monica Yap’s Experience

• Engagement Manager

  SolutionsIQ

  (Privately Held; Information Technology and Services industry)

  October 2007 — Present (2 years 2 months)

  SolutionsIQ, Engagement Manager/Team Lead/Scrum Master
  • Led development team on a outsourced project
  • Served as Product Owner proxy for remote customers
  • Planned sprint reviews and planning sessions with team and solution stakeholders
  • Supervised the day-to-day process of software development activities
  • Removed team impediments
  • Collected and reports progress metrics on a daily and weekly basis
  • Facilitated discussions between developers and stakeholders
  • Coordinated with stakeholders outside the team
  • Facilitated issue and risk resolution
  • Established standard deployment process between development and customer test site
  • Established SIQ Team Lead Community (knowledge center, support program)
  • Customer relation management

• Program Manager

  Solutions IQ

  (Outsourcing/Offshoring industry)

  2007 — 2008 (1 year )

• Global Development Operations Consultant, XP Coach

  Wireless Data Services Global (Americas)

  (Wireless industry)

  February 2003 — October 2007 (4 years 9 months)