Branch Manager - Building High Performing Sales Team that Align with Corporate Vision
- Chantilly, Virginia (Washington D.C. Metro Area)
Moeen Chaudhary's Overview
- Branch Manager at PNC
- Sales Account Manager at World Pay
- Account Manager Indirect at Cricket Communications
- Retail Business Manager at Cricket Communications
- VA Market District Sales Manager at Portables, AT&T
- Owner at Mobile Conncections
- Area manager at EOS
- Store Manager at The Wireless Warehouse
- Forman Christian College
Moeen Chaudhary's Experience
Public Company; 10,001+ employees; PNC; Financial Services industry
May 2013 – Present (1 year 6 months)
Sales Account Manager
March 2012 – April 2013 (1 year 2 months) Northern Virginia
Responsible for closing sales and achieving monthly goals.
Developed and maintained strong relationships with key businss partners.
Conduct sales presentations and product demos.
Develop referral agent relationships.
Develop and maintain strong business relationships.
Account Manager Indirect
Public Company; 10,001+ employees; LEAP; Telecommunications industry
January 2010 – March 2012 (2 years 3 months) Maryland, Virginia Area
Developed and maintained strong relationships with key distribution partners including 9 Premier locations and 21 Standard locationss.
Managed and maintained relationships with national retailers located at Best Buy and Wal-Mart.
Developed and expanded retail cellular distribution in Fredericksburg VA.
Responsible for meeting and exceeding business objectives and sales goals for assigned territory.
Responsible for customer base growth, managing churn, and ARPU’s in assigned territory.
Collaborated with indirect Retail partners to manage and train on current offers and promotions.
Identified and generated sales opportunities to expand the indirect channel through current door growth and new business opportunities.
Strategized with Marketing to develop and execute promotional sales programs, contests, and table-top events to promote the Cricket brand and help increase sales per door.
Maintained customer growth while managing store sales goals and referral credits.
Ensured awareness of Cricket’s presence while maintaining a solid customer base for each door.
Strategized solutions with District Directors when met with key issues and challenges.
Analyzed sales trends and strategized ways to improve and increase revenue.
Managed operational aspects of business with internal teams such as Legal, COM’s, and Marketing.
Ensured current POP material is distributed and properly displayed at each location in the assigned territory.
Managed and maintained key distribution partners for 30 franchise partners and national retail stores in Virginia.
Retail Business Manager
Public Company; 10,001+ employees; LEAP; Telecommunications industry
June 2009 – January 2010 (8 months) Maryland and District of Columbia
Managed two high volume retail Cricket owned stores.
Responsible for all day-to-day store operations and store financial management.
Analyzed the sales trends and developed ways to improve and increase revenue.
Developed tactful sales strategies to help improve store sales and revenue.
Achieved targeted accessories, broadband and net sales goals including features and HPP.
Implemented promotional activities and events to create awareness within the local community.
Responsible for exceptional customer service and retention goals.
Coached, trained, and motivated all members of the sales team.
Assessed employee’s sales performance and implemented corrective measures to help improve where needed by conducting weekly sales and performance meetings.
Ensured compliance with Company policies and procedures.
Ensured all employees were aware of all new products and sales promotions.
Measured store’s activities and issues and proactively created improvement plans.
VA Market District Sales Manager
May 2006 – June 2009 (3 years 2 months) Virginia
Consistently achieved sales and operational excellence in the following areas:
Managed 14 retail stores with 14 store managers and 70 sales representatives.
Facilitated monthly sales meetings to motivate and encourage store managers and sales representatives.
Created sales strategies and tactics to motivate store managers.
Accountable for area performance including monitoring store managers sales performance.
Executed store manager performance evaluations.
Reviewed sales goals and expectations weekly with store managers.
Responsible for hiring and developing store management staff.
Motivated, coached, developed, and counseled store managers staff on a daily basis.
Worked with store managers to ensure consistent communication, training and development of sales representatives.
Celebrated customer service successes and coached to improve performance.
Ensured that all policies and procedures were thoroughly understood and implemented by managers.
Managed area sales by setting monthly goals, analyzing monthly plans, and managing labor hours.
Ensured that store managers managed the required daily physical inventories.
Ensured that the area maintain store security systems and cash handling procedures.
Oversaw all merchandising guidelines, presentations, and promotional event set-ups.
Ensured a clean, professional working environment in accordance with company standards.
Maintained excellent communication with corporate office and store management team via conference calls, area meetings, one on ones, voicemails, corporate visits, etc.
Ensured company policy and procedures were communicated in a positive and timely manner and adhered to accordingly.
Provided exceptional verbal and written communications to area so that the company objectives are clearly understood by management and team members.
July 2004 – April 2006 (1 year 10 months) New York, NY
Operated & managed wireless products & services for T-Mobile, Nextel and Cingular as an authorized agent.
Maintained an average of 200 net activations per month.
Hired, trained, managed and coached a team of six sales representatives.
April 2000 – August 2003 (3 years 5 months) New York
Responsible for full operation including opening, closing, staffing, inventory control and management, store merchandising, cash handling for T-Mobile, AT&T and Nextel authorized wireless retailer.
Moeen Chaudhary's Skills & Expertise
- Channel Partners
- New Business Development
- Marketing Strategy
- P&L Management
- Customer Satisfaction
- Customer Retention
- Account Management
- Sales Management
- Direct Sales
- Territory Growth/Development
- Employee Training
- Supervisory Skills
- District Sales Management
- Sales Operations
- Problem Solving
- Customer Service
- Multi-unit Retail Management
- Indirect Sales Channels
- Staff Development
- Coaching Staff
- Social Networking
- Cellular Communications
- Merchant Services
- Electronic Payments
- Relationship Management
- Building Relationships
- Payment Card Processing
- Credit Cards
- Customer Experience
Moeen Chaudhary's Education
Forman Christian College
Bachelor's degree, Computer Science
1996 – 1999
Activities and Societies: Debate team, Hockey team and Cricket team.
Moeen Chaudhary's Additional Information
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