
Manager and Senior Human Factors Specialist at HumanCentric
Raleigh-Durham, North Carolina Area

Manager and Senior Human Factors Specialist at HumanCentric
Raleigh-Durham, North Carolina Area
Human Factors Engineer with experience in product design consulting and telecommunications. Focus on usability testing, heuristic evaluation and user interface design.
Server management software (tower/rack/blade), server hardware, input devices (touchpad, pointstick, keyboard), cellphone speech/music quality, web design, consumer product design, experimental design and statistical analysis (parametric/nonparametric), cognition, anthropometry, workstation ergonomics, auditory/visual perception/displays, system analysis.
(Privately Held; Design industry)
May 2006 — Present (3 years 8 months)
HumanCentric is an integrated product design firm headquartered in Cary, NC employing a staff of 40 professionals trained and educated in human factors, research, design and engineering.
Primary responsibilities include designing and conducting usability studies, proposal writing, and oversight of a small team of human factors and user experience specialists. Additional responsibilities include oversight of the usability lab facilities and recruiting, and statistical analysis of complex studies.
(Telecommunications industry)
1995 — 1999 (4 years )
Assessment of new internet technologies, electronic commerce, internet advertising. Worked with the HumanFactors team to conduct usability testing of corporate websites and web services. Significant projects: vendor selection for electronic yellow pages, creation of online wireless accessory store, webmaster for SBCTRI. At the time, this organization was called SBC Technology Resources, Inc.
(Educational Institution; Higher Education industry)
1994 — 1995 (1 year )
Managed unix workstations (SunOS/Solaris) in the School of Engineering and Applied Sciences and Computer Science Department, including OS installation, backups, software maintenance and technical support, webmaster.
PhD , Industrial and Systems Engineering - Human Factors , 1999 — 2006
Alexander E. Walter Fellowship, 2001-2004
MS, ISE/HF - 2001
United Parcel Services (UPS) Fellowship, 2000-2001
BS , Computer Science , 1990 — 1995
BA, Spanish, 1990 - 1995
1983 — 1990