Minh-Triet Nguyen

Current

• Sr. Training Specialist at ING

Past

• Training Specialist at ING
• Product Specialist at ING

Education

• Eastern Connecticut State University
• The University of Montana

Connections

7 connections

Industry

Financial Services

Websites

• My Website

Minh-Triet Nguyen’s Summary

Training & development specialist with proven skills in building SCORM-compliant e-learning courses, flash / HTML tutorials, instructor-led curriculum, and multimedia job-aids. Strong skills in performance consulting, classroom facilitation, ADDIE-model instructional design, and technical writing.

Minh-Triet Nguyen’s Specialties:

Proficient with: ADDIE-model instructional design, Articulate Presenter, Quizmaker, and Engage applications, Adobe Captivate, Photoshop and Dreamweaver, HTML and CSS, Microsoft Office suite, including Livemeeting, and Information Mapping.

Capable with: Adobe Flash CS3, Premiere, After Effects, SCORM 1.2, 2004 specifications, Net Dimensions EKP Learning management system, XML, JavaScript, Visual Basic, PHP, Perl, MySQL

Minh-Triet Nguyen’s Experience

• Sr. Training Specialist

  ING

  (Public Company; 10,001 or more employees; ING; Banking industry)

  July 2006 — Present (3 years 1 month)

  • Meet with internal business partners to consult on their training needs. Design training and communication strategies for small and large areas. Identify short- and long-term solutions to business and IT knowledge gaps.
  • Successfully implemented a series of online training courses for 2000 employees within the project community, and developed classroom training for 300 project managers. Managed all aspects of the initial needs assessments, design sessions, and courseware development. Led a team of consultant trainers to facilitate training across major ING locations.
  • Coached junior training staff on instructional design and performance consulting principles, and to better utilize course development software, and e-learning resources. Used remote technologies to communicate with ING’s global learning and development teams to share best practices.
  • Facilitated classroom sessions on coaching and technical writing.

• Training Specialist

  ING

  (Public Company; 10,001 or more employees; ING; Banking industry)

  July 2002 — July 2006 (4 years 1 month)

  • Developed classroom curriculum for the Retirement Services and Annuity business, including: Vantage-One, OMNI, corporate, healthcare/education, and government markets, Series 6 test-preparation, and customer service.
  • Facilitated classroom sessions for new-hire trainings, product launches, system enhancements, and customer service.

• Product Specialist

  ING

  (Public Company; 10,001 or more employees; ING; Banking industry)

  January 2000 — July 2002 (2 years 7 months)

  • Provided live product support to 50 call center employees. Presented information sessions during employee meetings for product or system enhancements.
  • Represented the call center unit as a subject-matter expert in project meetings that would impact the unit, including the transition of the Aetna Financial Services Individual Annuity book of business to ING.

Minh-Triet Nguyen’s Education

• Eastern Connecticut State University

  1992 — 1996

• The University of Montana

  1993 — 1994

Additional Information

Minh-Triet Nguyen’s Websites:

• My Website

Minh-Triet Nguyen’s Contact Settings

Interested In:

• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch