Michael Rodriguez-Chapman

Michael Rodriguez-Chapman

Director - Information Security, Protection, and Assurance at FedEx Services

Location
Greater Memphis Area
Industry
Transportation/Trucking/Railroad

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Michael Rodriguez-Chapman's Overview

Current
  • Director - Information Security, Protection, and Assurance at FedEx Services
Past
  • Director - Enterprise Risk Management (Fraud) at FedEx
  • Director - Enterprise Risk Management and Compliance at FedEx Services
  • Director – International Technologies at FedEx Services
  • Director – Global Service Participant Technology at FedEx Services
  • Managing Director – Strategy Core Team – Office of the COO at FedEx Express
  • Managing Director – Customer Shipping and Internet Solutions at FedEx Express
  • Managing Director – Retail Systems Development at FedEx Express
Education
Connections

500+ connections

Websites

Michael Rodriguez-Chapman's Experience

Director - Information Security, Protection, and Assurance

FedEx Services

Public Company; 10,001+ employees; Transportation/Trucking/Railroad industry

July 2009Present (5 years 4 months) Greater Memphis Area

Refocused the ISPA organization to be a research-driven information security org delivering alignment between IT security and business objectives, clarity to complex security challenges, and confidence in enterprise security design. The role of the team is to assess, architect, and implement the policies, procedures, and technologies that most efficiently and effectively protect valuable FedEx technology, infrastructure, and data assets.

Director - Enterprise Risk Management (Fraud)

FedEx

Public Company; 10,001+ employees; Transportation/Trucking/Railroad industry

August 2008July 2009 (1 year) Greater Memphis Area

Drove total transformation of shipment fraud program from outdated, inefficient, disparate set of processes to a corporate-wide state-of-the-art business partner supported Fraud program. Crossed all areas of the enterprise to contribute to strategic, business-wide initiatives outside the realm of IT. Recognized for outstanding achievement as the first initiative/program to receive the rare Chairman of the Board’s Purple Promise Quality Award and the quarterly IT Hall of Fame award.

Director - Enterprise Risk Management and Compliance

FedEx Services

Public Company; 10,001+ employees; Transportation/Trucking/Railroad industry

August 2006August 2008 (2 years 1 month) Greater Memphis Area

Launched Enterprise Risk Management and Compliance organization, a key component of the Information Security strategy, to better ascertain and manage the RISK associated with enterprise-level IT initiatives.

Director – International Technologies

FedEx Services

Public Company; 10,001+ employees; Transportation/Trucking/Railroad industry

May 2004August 2006 (2 years 4 months) Greater Memphis Area

Co-lead, with regional business and IT counterparts, key International initiatives under the Express International Growth Strategy (EIGS) resulting in a 9.5% YOY growth in the international business.

Director – Global Service Participant Technology

FedEx Services

Public Company; 10,001+ employees; Transportation/Trucking/Railroad industry

November 2000May 2004 (3 years 7 months) Greater Memphis Area

Partnered with the International Business to establish a technology program designed to provide stronger controls and improved operational efficiencies for the companies that are a part of the Global Service Participant (GSP) network. This network of providers enables FedEx to extend its market coverage to over 211 countries while minimizing the costs associated with creating legal entities in each of the 150 countries in the GSP network.

Managing Director – Strategy Core Team – Office of the COO

FedEx Express

Public Company; 10,001+ employees; Package/Freight Delivery industry

March 1999November 2000 (1 year 9 months) Greater Memphis Area

Worked directly with the Senior Officers of Express to establish a practice to set the strategic agenda, embed strategic thinking, and identify potential new market spaces for the Express business unit.

Managing Director – Customer Shipping and Internet Solutions

FedEx Express

Public Company; 10,001+ employees; Package/Freight Delivery industry

June 1998March 1999 (10 months) Greater Memphis Area

Contributed directly to FedEx’s automation strategy – driving more packages through technology channels, mainly www.fedex.com, resulting in direct bottom line savings to the corporation in excess of $300MM annually.

Managing Director – Retail Systems Development

FedEx Express

Public Company; 10,001+ employees; Package/Freight Delivery industry

June 1997June 1998 (1 year 1 month) Greater Memphis Area

Increased World Service Center agents’ productivity and efficiency, reduced training cycle-time, and provided for better cash management with the development of the first in the company Point Of Sale.

Michael Rodriguez-Chapman's Volunteer Experience & Causes

  • Volunteer Experience

    • Board of Directors - President

      Levitt Shell
      • Arts and Culture
      2010 present (4 years)

      Build community through music and education, finding common ground for a diverse audience. The Shell’s rich musical heritage, prime location, thoughtfully renovated facility, and multi-cultural musical programming make it the ideal setting to bring the Memphis community together.

      http://www.levittshell.org

    • Board of Directors - President

      INFRAGARD
      • Disaster and Humanitarian Relief
      2009 present (5 years)

      InfraGard is an information sharing and analysis effort serving the interests and combining the knowledge base of a wide range of members.

      http://www.infragard.net/about.php?mn=1&sm=1-0

    • Board of Directors

      Mid-South Chapter of the American Red Cross
      • Disaster and Humanitarian Relief
      2005 present (9 years)

      The Mid-South Chapter provides services to Shelby, Fayette, and Tipton counties in Tennessee; DeSoto and Tunica counties in Mississippi; and Crittenden County Arkansas.

      http://www.redcross.org/tn/memphis

    • Board of Directors

      Memphis Oral School for the Deaf
      • Health
      2001 present (13 years)

      The mission of the Memphis Oral School for the Deaf is Empowering Deaf Children to Listen, Learn, and Talk.

      http://www.mosdkids.org/

Michael Rodriguez-Chapman's Honors and Awards

  • ISEĀ® Southeast Project Award Winners 2013

    The ISEĀ® Southeast Executive Forum
    • March 2013

    The ISE® Southeast Award recognizes the information security executives and their teams who have demonstrated outstanding leadership in risk management, data asset protection, regulatory compliance, privacy, and network security.

    http://www.iseprograms.com/southeast.asp

  • Five Star Award

    FedEx Services
    • 2012

    The Services Five Star Award recognizes employee accomplishments that demonstrate innovation, collaboration, efficiency or profitability associated with results.

Michael Rodriguez-Chapman's Skills & Expertise

  1. Security
  2. Information Security
  3. Enterprise Architecture
  4. Process Improvement
  5. SDLC
  6. Strategy
  7. Business Analysis
  8. SQL
  9. Network Security
  10. Management
  11. Enterprise Risk Management
  12. Unix
  13. Disaster Recovery
  14. Integration
  15. Java
  16. ITIL
  17. Databases
  18. IT Service Management
  19. Data Center
  20. Project Management
  21. Requirements Analysis
  22. Linux
  23. SharePoint
  24. Program Management
  25. Visio
  26. Software Development

View All (26) Skills View Fewer Skills

Michael Rodriguez-Chapman's Education

Union University

Bachelor Science, Computer Science

19821986

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