LinkedInMichael O'Leary

Michael O'Leary

Product Development Manager at William Hill

Location
Leeds, United Kingdom
Industry
Gambling & Casinos
Previous
  1. William Hill
Education
  1. Teesside University
Recommendations1 person has recommended Michael
Websites
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Teesside University

Teesside University

View full profile

Background

Summary

Specialties:Communication, Internal & External relationship management, Understanding customers needs, Leadership, Development, Decision Making and Planning.

Experience

Product Development Manager

William Hill
– Present (2 years 1 month)

SID Broadcast Development

William Hill
(2 years 8 months)

To support the broadcast functions of the William Hill estate, my role centres on the enhancements of current products and processes alongside the innovation of new services through the screen, video and audio outputs.

Role responsibilities:

- Project management
- Senior Management liaison
- Improving current operational systems
- Internal relationships with support departments
- BCP planning and compilation
- Key input in development of department strategy and long term goals
- Support for department controller

In-House Courses at William Hill

- Performance Management
- Influencing & Persuading
- Discipline & Grievances
- Presentation Skills
- Situational Leadership

Orbis Data Input Manager

William Hill
(1 year)

In a newly created role to manage the growing data input team, I reported directly to the SID Controller whilst personally being responsible for 24 FT and 2 PT staff.

Duties included:

- Create and maintain critical processes and systems to support the overall department objective
- Personal development and performance management for 4 direct report supervisors
- Report compilation for senior management
- Communications with key internal partners
- Budget management
- Staff motivation
- Interviewing & Recruitment
- 3rd Party contracts and new supplier vetting
- Overall team strategy

Sports Data Supervisor

William Hill
(1 year)

My main responsibilities relate to the day-to-day functions of the team. Reporting to the SID Data Manager, my duties included:

- Rota and holidays for the forty-three team members.
- Daily work schedule
- Betlive co-ordination and event management for remote, retail and international systems.
- Team strategy and planning for upcoming major events
- Report compilation for settling times, accuracy and SLA’s
- Staff discipline and grievance resolution
- Staff Training
- Interviewing & Recruitment
- Managing CR’s for the SID Openbet back office

Languages

  1. Italian

Skills

  • Leadership
  • Gambling
  • Customer Requirements
  • Online Gaming
  • Online Gambling
  • E-commerce
  • Web Analytics
  • Team Management
  • Casino
  • Poker
  • Performance Management
  • Affiliate Marketing
  • Gaming
  • Sportsbook
  • Management
  • Conversion Optimization
  • Customer Acquisition
  • Gaming Industry
  • Project Management
  • Product Development
  • Online Marketing
  • Strategy
  • Affiliate Management
  • Training
  • Sports Betting
  • Recruiting
  • Project Planning
  • Bingo
  • See 13+  See less

Education

Teesside University

BA (Hons) Accounting & Finance

Solihull Sixth Form College

A Levels, English Language, English Literature, Business Studies & Geography

Alderbrook School

10 G.C.S.E's A* to C

Activities and Societies: Football & Rugby Team

Honors & Awards

William Hill Talent Pool Member

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