Michael Holohan

COO at ConversioHealth

Location
Sarasota, Florida Area
Industry
Executive Office

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Michael Holohan's Overview

Current
  • COO at ConversioHealth
Past
Education
Connections

431 connections

Websites

Michael Holohan's Summary

Results oriented professional with years of Business, Operations, Finance, and IT and experience; including 20 years in a leadership roles.

Demonstrated change manager with a successful track record of meeting commitments and delivering business results and achieving a competitive advantage.

Expansive thinker with outstanding record of achievement implementing new business concepts, delivering innovative business solutions, and facilitating business transitions with a high level of ethics and risk management alternatives.

Michael Holohan's Experience

COO

ConversioHealth

May 2013Present (1 year 5 months) Woodlands, TX

Conversio Health is a healthcare services provider specializing in the treatment and management of COPD and Asthma.

Chief Operating Officer

Universal Health Care

Privately Held; 1001-5000 employees; Insurance industry

May 2011May 2013 (2 years 1 month)

COO with national oversight of UHCs strategy development, planning and administrative management including; information technology, compliance, five star quality, claims / claims recovery, enrollment, member services, provider operations.

Business Executive

Innovar Partners

Privately Held; 51-200 employees; Management Consulting industry

June 2009May 2011 (2 years)

Innovar Partners specializes in identifying, designing and implementing changes to processes that will dramatically improve the performance of critical business operations. These operational improvements lead quickly and directly to enhance financial performance.

VP of Operations

WellCare

Public Company; 5001-10,000 employees; WCG; Insurance industry

May 2005May 2009 (4 years 1 month)

WellCare Health Plans, Inc. provides managed care services to government-sponsored healthcare programs in Florida, New York, Illinois, Indiana, Connecticut, and Louisiana. The company offers an array of products, including Medicaid and related state programs, such as State Children’s Health Insurance Programs and Medicare programs.

Lead the operational integration of Medicare Part D and Private Fee for Service initiatives including; financial planning, strategic sourcing, information services, member service, enrollment, billing, and business process improvements. Leading integration of enterprise service functions including; front end claims processing, member communications, member / provider services and enrollment.

VP North American Operations

Danka Office Imaging

Public Company; 1001-5000 employees; TSE; Information Technology and Services industry

March 2003May 2005 (2 years 3 months)

Danka delivers value to clients worldwide by using its expert technical and professional services to implement effective document information solutions. As one of the largest independent providers of enterprise imaging systems and services, the company enables choice, convenience, and continuity.

Lead the integration and improvements in US Operations back-office functions including; business process improvements, call center automation and organizational efficiency deployment. Driving customer management strategies around inbound/outbound service/sales channels, single and multi-site environments, customer-advocate teams and accounts receivables organization.

Divisional President

APAC Customer Services

Public Company; 5001-10,000 employees; APAC; Outsourcing/Offshoring industry

19962003 (7 years)

APAC Customer Services is the leading supplier of end-to-end solutions for one-to-one customer relationship marketing services. The company employs a proprietary consultative methodology, identifying the ideal mix of people, process and technology to assist Fortune 1000 companies attain, service and grow their customer relationships.

Lead inbound/outbound service/sales centers, single and multi-site environments, cross-sells/up-sells and achieving bottom line profitability. Leading client service organization focusing on improving customer retention/growth and satisfaction.

Controller

infoUSA

Privately Held; 1001-5000 employees; IUSA; Marketing and Advertising industry

19931996 (3 years)

Michael Holohan's Education

University of Nebraska at Omaha

Master of Business Administration (MBA)

19971999

Emporia State University

BS, Accounting and Finance, Minor in Mathmatics

19861992

Michael Holohan's Certifications

  • Certified Public Accountant

    • Kansas
    • 1993

Michael Holohan's Skills & Expertise

  1. Business Development
  2. Strategic Sourcing
  3. Strategy
  4. Process Improvement
  5. Outsourcing
  6. Operations Management
  7. Vendor Management
  8. Strategic Planning
  9. Business Process Improvement
  10. Call Center
  11. Forecasting
  12. Change Management
  13. Management
  14. New Business Development
  15. Project Planning
  16. Executive Management
  17. Cross-functional Team Leadership
  18. Business Process
  19. Program Management
  20. Team Building
  21. Training
  22. Leadership
  23. Budgets
  24. Call Centers
  25. Business Strategy
  26. Finance
  27. Customer Experience
  28. CRM
  29. Performance Management

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