Michael Chong

Sales, Business Development, and Alliance/Partner Management Professional

San Francisco Bay Area

Past
  • VP of Business Development at Social Media Communications Company
  • Business Development Practice Leader, Alliance Account Director, Global Account Director at AVAYA
  • Business Development Mgr, Senior Sales Consultant, Solution Director, Senior Principal Consultant at Oracle
Education
  • The University of Texas at Dallas - School of Management
  • The Ohio State University - The Max M. Fisher College of Business
  • Virginia Polytechnic Institute and State University
Connections
212 connections
Industry
Internet

Michael Chong’s Summary

Consultative, solution selling professional with 13 years of experience in Enterprise Software and Communications solutions who has increased revenue managing global strategic accounts through direct & indirect sales, sparked profitable partnerships in alliance management, and innovated product & market development strategy. Results-charged leader who combines innovation with strong business acumen and delivers outstanding results. Strategic sales consultant who translates client requirements into revenue & profit by establishing credibility via strategic insight and aggressive technology solutions.

- Pragmatic, project management approach to business development/sales/marketing
- Creative marketer of new technology and business models through
revenue enhancing partnerships and strategic sales
- Innovative in developing a competitive product strategy with common sense

Michael Chong’s Specialties:

ERP, CRM, Enterprise Project Management, Project Manufacturing, Product Lifecycle Mgmt (PLM), Internet Procurement, B2B Collaborative Commerce (Procurement Marketplace, Supply Chain and Product Development Collaboration), Software-as-a-Service (Saas), Platform-as-a-Service (PaaS), System Integration, Voice-Over-IP, Contact Center, Communications-Enabled Business Process (CEBP). Startup Experience


Michael Chong’s Experience

  • VP of Business Development

    Social Media Communications Company

    (Internet industry)

    September 2008January 2009 (5 months)

    Entrusted to structure and implement the product and market development strategy for innovative voice applications and platform-as-a-service offering that maximizes revenue opportunities utilizing in-call audible advertising

    - Responsible for building and managing alliance/sales funnel of technology partners and customers in consumer & social media web applications market

    - Developed a creative partner strategy prospecting Web2.0 clients that revenue-enhances online advertising strategy by voice-enabling web applications and serving in-call audible adverts

  • Business Development Practice Leader, Alliance Account Director, Global Account Director

    AVAYA

    (Privately Held; 10,001 or more employees; AV; Telecommunications industry)

    August 2005January 2008 (2 years 6 months)

    Held various responsibilities in the sales organization managing Alliances & Partnerships and Global Strategic Accounts. Developed the alliance go-to-market strategy for the Communications Enabled Business Process solution. Directed channel development of SI partner ecosystem to support the delivery of alliance solution.

    Responsible for global strategic accounts by planning, organizing, leading, and controlling balanced sales growth, continued account penetration, and customer satisfaction with a long term, multi-year focus. Provided professional leadership and coordination of sales/support teams for each respective account. (Oracle, eBay/PayPal, Hitachi)

  • Business Development Mgr, Senior Sales Consultant, Solution Director, Senior Principal Consultant

    Oracle

    (Public Company; ORCL; Computer Software industry)

    October 1999June 2004 (4 years 9 months)

    Michael successfully drove a strategic design partner relationship between top executives of Oracle and a customer in the Engineer-to-Order (ETO) Industry which enabled Oracle to gain the best practices of ETO into the Oracle Enterprise Project Mgmt & Project Mfg products. Michael was appointed as the Development Liaison to facilitate the collaborative s/w design process.

    Led business development and sales support of strategic accounts in vertical industries such as Engineering & Construction and Heavy Industries, Communications & Media (Wireless), High-Tech, Automotive (OEM & Supplier), Logistics, Steel, Chemical, Healthcare, Fin Svcs, CPG/Retail.

    Recruited by Asia-Pacific Division as a Solution Director, Michael was responsible for the Go-To-Market strategy, pipeline management, and alliance partner relationships in the sales of B2B Collaborative Commerce for all of Korea.

  • Consultant

    BearingPoint (formerly KPMG Consulting)

    (Public Company; 10,001 or more employees; BE; Information Technology and Services industry)

    September 1998September 1999 (1 year 1 month)

    Commended for turning around a project-at-risk re-establishing client confidence and relationship; Awarded “MVP” (Most Value-add to Project)

    Michael provided PeopleSoft technical consulting for various clients:
    - an int’l retail merchandise sourcing company (hq'd in NYC)
    - an int'l insurance company (hq'd in Philadelphia, PA)
    - a world renowned Swiss bank (Stamford, CT)
    - a leading plastics container manufacturer (Townsend, MA)

    Managed team schedule, tasks, technical development approach, and customer requirements gathering for modifications and customizations: Implementation, Production Support, and Customization of PeopleSoft: Order Mgmt, HR, Payroll Interface.

  • Programmer Consultant

    EDS (formerly MCI SHL Systemhouse)

    (Public Company; 10,001 or more employees; EDS; Information Technology and Services industry)

    September 1996August 1998 (2 years)

    Performed QA for a large mainframe client server system integration project valued at $14 million and contributed to significant contract growth of over $300K by resolving quality issues on integration and process designs. Consulted on strategic Internet positioning, enterprise database architecture, analysis of Inter/Intra/Extranet application deliverables, and Y2K compliance assessment.

    Direct report to the Vice President of HR, responsible for North America corporate-wide performance reporting of internal & external talent acquisitions; provided functional support for 150+ HR managers and recruiters.


Michael Chong’s Education

  • The University of Texas at Dallas - School of Management

    MS , MIS , 19951998

    Master's Project: PeopleSoft HRMS Customization
    Developed Corporate Fitness Center Management Application

  • The Ohio State University - The Max M. Fisher College of Business

    B.S.B.A. , Marketing , 19921994

    Activities and Societies:
    AIESEC (www.aiesec.org)
  • Virginia Polytechnic Institute and State University

    Engineering 1988


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