
Computer Support & Technical Consulting
Greater New York City Area

Computer Support & Technical Consulting
Greater New York City Area
I graduated from Kutztown University of Pennsylvania in 2007 with a Bachelor of Arts in History. I grew up a computer geek and in college I helped support my tuition by assisting my classmates with their computer problems. Dead computers, lost term papers and broken printers were common distractions and the college tech center wasn’t open at 2am. I was.
After graduating just in time for the worst economic slowdown since the 1970s, I decided to start my own business. I enjoy helping people solve their computer problems and I have years of experience doing it. I am a low cost, reliable and committed alternative to overpriced agencies or the dismal efforts of large retailers (I won’t name names but if you’ve ever experienced their “service” you’ll know what I mean.) I’m based in Huntington Station, Long Island, but I’m happy to travel.
I believe small businesses are the backbone of this country, and that if this recession does any good it will be to teach more people the pride of working for themselves. If you’ve got a tech problem and need some help, I hope you’ll give me a call.
Comprehensive knowledge of both Windows and Apple platforms.
(Law Practice industry)
June 2005 — Present (4 years 2 months)
Processed paper work and delivered summonses and subpoenas.
(Computer Software industry)
September 2003 — Present (5 years 11 months)
Manage a private enterprise supporting customers, including college students and faculty, with problems they encountered while using their own computers and those in the university's computer labs. This included assistance with email, Internet use and various common software packages (MS Office 2000 - 2003 and WordPerfect).
Operating Systems: Windows 95, 98, ME, 2000 Professional, XP, 2003 and Mac OS X (Cheetah, Puma, Jaguar, Panther, Tiger, Leopard)
Hardware: PC & Mac Hardware (Apple, Dell, Gateway, IBM, HP/Compaq); Printers (Canon, HP, Lexmark, Xerox); Scanners (Fujitsu, Canon, Xerox, HP); Hubs/Switches (Belkin, Logitech, Linksys, Cisco); Fast and Gigabit Ethernet; Gateways / Bridges; Routers (wired and wireless: D-Link, Netgear, Linksys, Belkin).
(Public Company; SBUX; Retail industry)
June 2008 — May 2009 (1 year)
(Public Company; 10,001 or more employees; RSH; Retail industry)
September 2007 — November 2007 (3 months)
This position primarily requires that one assist customers with finding the appropriate product for their needs and while maintaining a professional and courteous manner.
(Public Company; 10,001 or more employees; BGI; Retail industry)
June 2005 — August 2005 (3 months)
Managed food and beverage counter. General maintenance and upkeep of brewing machinery, and assisting customers
(Public Company; 10,001 or more employees; BBI; Retail industry)
January 2003 — August 2003 (8 months)
Supported customers in renting movies and video games. General store maintenance.
BA , History , 2003 — 2007
Kutztown University Dean's List (2007)
Kutztown University Deans List (2007)