Matthew Bouldin

Reservations Agent (Skymiles, Sales, and Service) at Delta

Location
Dallas/Fort Worth Area
Industry
Leisure, Travel & Tourism

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Matthew Bouldin's Overview

Current
  • Reservations Agent (Skymiles, Sales, and Service) at Delta
Past
  • Travel Advisor at STA
  • Production Assistant at GEA Channel 27
Education
Connections

5 connections

Matthew Bouldin's Experience

Reservations Agent (Skymiles, Sales, and Service)

Delta

April 2010Present (4 years 6 months) Dallas, TX

Assist in booking and modifying airline tickets. Extensive knowledge of airline regulations and procedures. Consistently recognized for providing excellent customer service to passengers in high-volume call-center environment. Selected to assist in training of new employees.

Travel Advisor

STA

January 2007July 2008 (1 year 7 months) Austin, TX

Knowledge of airline, hotel, study abroad programs and tour industries as well as travel regulations. Invaluable experience in dealing with different age groups and cultures. Strong working relationship with local businesses and institutions. Experience in customer service and sales.

Production Assistant

GEA Channel 27

October 1999August 2003 (3 years 11 months) Granbury, TX

Coordinated talent for tapings (civic ceremonies, weddings, sports events, etc.). Experience in operating and transporting camera equipment, lighting, etc. Assisted producers in various capacities, including administrative.

Matthew Bouldin's Skills & Expertise

  1. Customer Service
  2. Tourism
  3. Microsoft Office
  4. Event Management
  5. Social Media
  6. Hospitality
  7. Hotels
  8. Marketing Strategy
  9. Microsoft Excel
  10. Event Planning
  11. Strategic Planning
  12. Public Relations
  13. Photography
  14. Video Production
  15. Creative Writing

Matthew Bouldin's Education

Ecole Internationale de Francais

French Language

20092009

Texas A&M University

Bachelor of Arts, Communication

20032006

Grade: Cum Laude, GPA of 3.6

Weatherford College

Associate's Degree, General Studies

20012003

Grade: Dean's List, repeat recipiant

Matthew Bouldin's Additional Information

Interests:

Travel, Creative Writing, Photography, Film-making

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