
Audio Engineer at Double Helix Corporation
Greater St. Louis Area

Audio Engineer at Double Helix Corporation
Greater St. Louis Area
I have a strong online and in person presence.During the time that I have been in between jobs I have been volunteering with our local community radio station KDHX 88.1 FM as an Audio Engineer. As well as serving the local paddling community as a safety kayaker during public events. I have spent most of my adult life in various jobs that all dealt with the customer being the priority and lifeblood of the organization. From Tipitina's to Banc One to Edward Jones and most recently to the Hilton, I have held several titles. However the job always came down to doing the the best thing for our clients the first time out of the chute. This not only made them happy and retained them as future clients but also increased the revenue at each of these companies.
Branding and Identity, Customer retention, Dispute resolution, Bonds, Risk Management, Contract Adherence
(Non-Profit; Broadcast Media industry)
June 2009 — Present (6 months)
This is a volunteer position that involves the following. To setup, record and generally accommodate artists that agree to perform in our studios, either live to air, or in a pre-record situation. Sessions are typically 20-30 minutes, but often go longer. Setup and tear down microphones, amplifiers, cables, stands, etc. Greeting and briefing performers on studio resources and options. Mixing, monitoring, and recording live performers. Authoring recorded audio using ProTools editing & Toast burning software.Obtain a signed release form.
(Accounting industry)
January 2003 — March 2009 (6 years 3 months)
• Reduced aged Account Receivables from 24% to 11% and increased financial liquidity in excess of hundreds of thousands of dollars annually.
• Developed and Implemented unique system of checks and balances that provided proper procedures for handling 3rd party reservations resulting in increased revenues and guaranteed payments.
• Analyzed / Audited revenue streams (parking, lodging, food & beverage) to ensure uniform posting and adherence to accounting processes / procedures.
• Instituted work efficiencies within the department to eliminate overtime necessity.
• Developed / Conducted New Employee Training Program. Trained New Hires and current employees at several Hilton branded properties on Receivables, importance of customer relations, general accounting procedures, billing disputes, and guest complaint resolution.
• Chairman of Safety Committee - implemented several measures designed to improve both customer and employee safety.
• Chairman of Care Committee - implemented employee bus pass program; instrumental in adoption of local orphanage.
(Privately Held; Financial Services industry)
August 1997 — August 2002 (5 years 1 month)
• Provided technical operations support both internally and externally, while overseeing timely and accurate payments on Debt and Equity products.
• Processed and serviced all mandatory redemptions for the firm’s holders in various securities averaging over $20,000,000 over a six-day period.
• Processed and balanced incoming Bank of NY and Participant Trust Co. wires and payments averaging in excess of $1,000,000 weekly.
• Served as management resource - assisted Equity and Mutual Funds teams reduce aged exceptions.
• Trained new associates in various product lines.
• Established ongoing working relationships and points of contact via telephone and onsite visit to the Depository Trust Co. in New York City in order to further industry knowledge and increase productivity.
(Entertainment industry)
January 1995 — June 1997 (2 years 6 months)
Responsible for: Logistical planning and implementation for daily concerts; operations and supplies; fees and ticket collections, often in excess of $20,000.00; Supervised and trained new employees in company, and state procedure and policies.
(Banking industry)
August 1994 — December 1995 (1 year 5 months)
Customer service - Service of Demand Deposit Accounts; vault responsibilities including funds from Federal Reserve; cross-sold additional bank services to increase fee income.
(Accounting industry)
April 1993 — September 1993 (6 months)
Trained over 500 people as elementary and secondary schoolteachers for underprivileged children. Attended multiple lectures, workshops, company meetings, and personal interviews on educational reform and the successful administration of a non-profit organization.
Communication 1990 — 1996
HS , College Prep , 1987 — 1990
American Paddle Association, Missouri Whitewater Association, Missouri Stream Team, Junior Achievement, Sigma Phi Epsilon National Fraternity