Technical Writer
Philippines
Technical Writer
Philippines
My work experiences for software companies have instilled in me great discipline and creativity. I wrote software and hardware user manuals, created software product presentations, and developed style guides for technical writing. My present job trained me to pay close attention to details and to deliver high quality documents even under pressure. This job involves documentation of user guides and help files for open source applications and Web-based applications, proofreading of Website content and product-related articles, and software testing of Web-based applications. I am also a supporter of the open source community and have contributed documentation patches to the community.
Technical Writing, Content Writing, Quality Assurance
(Privately Held; Information Technology and Services industry)
September 2007 — Present (1 year 11 months)
* Create User Guides and Help Files for Open Source Software
* Create User Guides of Web-based applications
* Create Internal Documents such as Technical Writing Style Guide, Developers' Repository Guide, Support Guide, and Color and Design Guide
* Create Technical Documents such as Developers' Cookbooks
* Write Website Content, White Papers, and other Product-related Articles
* Proofread and Review Website content, White Papers, and so forth
* Create and Update Morph Support Knowledge-base
* Update and Proofread Developers' User Guide Documents
* Create Software Release Notes
* Perform Functionality Testing on Web-based applications
* Perform Website Load Testing on applications
* Create Quality Assurance Test Plan for Web-based applications
(Privately Held; Information Technology and Services industry)
October 2006 — September 2007 (1 year)
* Wrote User Manual and Help Files for software products
* Created product proposals and other corporate documents
* Reviewed and Proofread corporate documents, product user manuals, and website content
* Created InfoWeapons Manual of Styles (Technical Communications Style Guide)
* Created Technical Writing Training Course
* Created company product presentations
* Created Customer Care Coach (A Customer Service Handbook)
* Created Writer's Chronicle (A Basic Technical Writing Handbook)
* Compiled content for Customer Care Center Knowledge-base
(Public Company; 201-500 employees; Information Technology and Services industry)
May 2006 — October 2006 (6 months)
BS , Computer Science , 2001 — 2006
cebu.rb (RoR community)