Mary Reyes

Mary Reyes

Senior Scheduler at Sinclair Customer Metrics

Location
San Antonio, Texas Area
Industry
Consumer Services

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Mary Reyes's Overview

Current
  • Senior Scheduler at Sinclair Customer Metrics
Past
Education
Connections

500+ connections

Websites

Mary Reyes' Experience

Senior Scheduler

Sinclair Customer Metrics

Public Company; 51-200 employees; Information Technology and Services industry

January 2007Present (7 years 9 months)

I schedule mystery shops. I train shoppers and I do my own recruiting. I speak with people from all over the United States. I work on proprietary applications. I find this to be the most easiest job I have ever had. I am usually pulled off my accounts to help others close their shopping flights. I am always willing to help anyone with anything they need.

Public Company; 51-200 employees; Information Technology and Services industry

August 1997January 2007 (9 years 6 months)

I started in Data Entry for the company in August of 1997. I was promoted to Scheduler in March 1998. I have had over 8 managers since I have worked here. I was promoted to Senior Scheduler in 2007. I have assisted in hiring and assisted in training. I have also lended my voice with the taping of Taco Cabana surveys. As well as for Pollo Tropical and other clients. I loved doing this as I was able to put to work what I learned from my major in college which was Radio, Television, and Film. For the last year I have been often asked to play receptionist for the company on many occasions. I am willing to help with anything here at Sinclair.

Sales Representative

Retail Merchants Greater Credit Burea of San Antonio, TX

July 1982August 1994 (12 years 2 months)

I started in the mail room and was quickly promoted to collector. I then after a year was promoted again to Sales. It is in Sales that I had the most fun and enjoyed bringing in business to the collection department at the credit bureau. It was under the eye of my direct manager Jerry Nix / Vice President, that I was able to flourish as a sales representative. He was my mentor and guided me to be successful. In this department I assisted with new brochures, seminars in collections, and I was able to have appreciation parties for our clients. For many years I would travel all over South West Texas to promote and sell the collection department. I was with the credit bureau from 1983 - 1994

Mary Reyes' Courses

  • Independent Coursework

    • Excell and a Travel Agent Course

Mary Reyes' Languages

  • English

    (Native or bilingual proficiency)
  • Spanish

    (Professional working proficiency)

Mary Reyes' Skills & Expertise

  1. Customer Service
  2. Bilingual in Spanish, reading, writing, and speaking
  3. Editing Spanish scripts for IVR messages for clients
  4. Being the voice talent on the IVR messages
  5. Training new team members
  6. Assisting in solving problems with certain reports when the clients have issues
  7. Management
  8. Social Media
  9. Public Speaking
  10. Event Management
  11. Coaching
  12. Project Planning
  13. Microsoft Office
  14. Time Management
  15. Teamwork
  16. Quality Assurance
  17. Change Management
  18. Marketing Strategy
  19. Process Improvement
  20. HTML
  21. Leadership
  22. Sales
  23. Social Media Marketing
  24. Administrative Assistants
  25. Microsoft Excel
  26. Research
  27. PowerPoint
  28. Inventory Management
  29. Training
  30. Operations Management
  31. Social Networking
  32. Customer Satisfaction
  33. Team Leadership
  34. Recruiting
  35. Data Entry
  36. Event Planning
  37. Editing
  38. Visio
  39. Purchasing
  40. Software Documentation
  41. Teaching
  42. Fundraising
  43. Marketing
  44. New Business Development
  45. Negotiation
  46. Account Management
  47. Data Analysis
  48. Access
  49. Program Management
  50. Loyal

View All (50) Skills View Fewer Skills

Mary Reyes' Education

Our Lady of the Lake University

Travel Agent and Application courses

19951995

I took a course to be a travel agent. And I also took a course in learning the application excel.

San Antonio College

Radio, Television and Film

19811983

Activities and Societies: I did the news for the on campus radio station. And then had my own hour being the d.j. It was cool to have a radio f.c.c. license

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