Program Manager at CB Richard Ellis
Phoenix, Arizona Area
Program Manager at CB Richard Ellis
Phoenix, Arizona Area
Over ten years of experience with custom mapping techniques and GIS in the commercial real estate industry. Self-motivated, goal oriented, and easily adaptable. Ability to coordinate the efforts of a group to meet organizational goals. Focused on customer service and client satisfaction. Skilled in working with many different personalities and creating close working relationships with others. Experienced in interviewing and hiring GIS staff.
Creation of maps using MapInfo Professional 8.5, customer service, surveys
(Public Company; 10,001 or more employees; CBG; Real Estate industry)
July 2007 — Present (2 years 1 month)
Liaison between CBRE Mapping Center and Brokerage, Marketing, and Research
Market Mapping Center capabilities to field
Participate in Mapping Center leadership planning and decisions
Provide customer service for online map applications
(Public Company; 10,001 or more employees; CBG; Real Estate industry)
April 2004 — June 2007 (3 years 3 months)
Managed a staff of 30 employees (seven GIS Team Leads and 23 GIS Analysts/Technicians) who create custom maps used for marketing, presentations, client acquisition, site tours, geographic analysis, and other needs. Oversaw production of approximately 50,000 custom maps per year, and distributed workload among staff as appropriate. Interviewed and hired new GIS professionals, and planned for future staffing needs.
(Public Company; 10,001 or more employees; CBG; Real Estate industry)
January 2003 — April 2004 (1 year 4 months)
Supervised production of three Mapping Specialists. Managed own assigned workload to provide mapping services for Phoenix, AZ office. Provided superior customer service and quality end product for sales professionals in one of the busiest and largest brokerage offices companywide.
(Public Company; 10,001 or more employees; CBG; Real Estate industry)
October 2000 — January 2003 (2 years 4 months)
Managed own assigned workload to provide mapping services locally for Newport Beach, CA office through March 2001, and for Phoenix, AZ office from Mapping Center, beginning in April 2001.
(Public Company; 10,001 or more employees; CBG; Real Estate industry)
July 1996 — October 2000 (4 years 4 months)
Provided mapping services for local brokerage office. Communicated with sales professionals in person, and learned functions and culture of commercial real estate brokerage office.
BS , Geography , 1992 — 1996
History of cartography, mid-century modern design, travel, nonfiction