Mark Riddle

Current

Senior Sales Engineer at Surgient

Past

Senior Sales Engineer at United Devices
Senior Sales Engineer at Surgient
Senior Sales Engineer at ProTier

SE Director/Product Manager at TorchQuest
SE Director at 2ndWave
Manager - Global Response Team at IBM
Sales Engineer/Technical Account Manager at Tivoli
Senior Consulting Engineer at NCR
Data Systems Consultant at AT&T
Technical Support / Programmer at AT&T
Programming Manager / Programmer at Cybersoft
Programmer at BellSouth

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9 more...

Education

University of Alabama at Birmingham

Recommended

7 people have recommended Mark

Connections

500+ connections

Industry

Computer Software

Mark Riddle’s Summary

I have over twenty-five years of software industry experience, including ten years in SaaS. I started in Development and Data Center Operations, but have been focused on Sales for most of the past 20 years. Other areas of responsibility have included Product Management/Marketing, Account Management, and Customer Support.

My strengths lie in field engineering (either pre-sales SE or post-sales account management). The ideal situation would be in a small, fast-growing technology company. Prefer a start-up organization driven toward success by focusing on results, not activity.

Mark Riddle’s Specialties:

An in-depth technical as well as a diverse management background enables me to provide immediate value as an individual contributor while growing an organization (thinking in terms of a player/coach role).

Mark Riddle’s Experience

Senior Sales Engineer

Surgient

(Computer Software industry)

April 2006 — Present (3 years 4 months)

Have returned to Surgient as a Senior Sales Engineer.
Senior Sales Engineer

United Devices

(Computer Software industry)

June 2005 — March 2006 (10 months)
Senior Sales Engineer

Surgient

(Privately Held; 51-200 employees; Computer Software industry)

January 2003 — June 2005 (2 years 6 months)
Senior Sales Engineer

ProTier

(Privately Held; 11-50 employees; Computer Software industry)

January 2003 — May 2003 (5 months)
SE Director/Product Manager

TorchQuest

(Privately Held; 51-200 employees; Internet industry)

July 1999 — January 2003 (3 years 7 months)
SE Director

2ndWave

(Privately Held; 11-50 employees; Computer Software industry)

July 1999 — June 2002 (3 years)
Manager - Global Response Team

IBM

(Public Company; 10,001 or more employees; IBM; Computer Software industry)

1996 — 1999 (3 years)
Sales Engineer/Technical Account Manager

Tivoli

(Public Company; 51-200 employees; Computer Software industry)

1994 — 1996 (2 years)
Senior Consulting Engineer

NCR

(Public Company; 10,001 or more employees; NCR; Computer Hardware industry)

1991 — 1994 (3 years)

Provided pre- and post-sales support on accounts throughout the Southeast US.
Data Systems Consultant

AT&T

(Public Company; 10,001 or more employees; T; Computer Hardware industry)

1987 — 1991 (4 years)

Merged with NCR in 1991
Technical Support / Programmer

AT&T

(Public Company; 10,001 or more employees; T; Information Technology and Services industry)

1982 — 1987 (5 years)
Programming Manager / Programmer

Cybersoft

(Privately Held; 11-50 employees; Computer Software industry)

1979 — 1982 (3 years)
Programmer

BellSouth

(Public Company; 10,001 or more employees; Telecommunications industry)

1982 — 1982 (less than a year)

Transferred to AT&T

Mark Riddle’s Education

University of Alabama at Birmingham

Mathematics, Computer Science 1978 — 1982

Additional Information

Mark Riddle’s Groups:

The Greater IBM Connection: IBM's alumni program for past and present IBM employees
Austin High-Tech
NCR Corporation Alumni
Tivoli Software Alumni
AT&T Alumni Network
VMware Virtualization & Cloud Computing Group
Austin Top Guns
Startup Specialists
University of Alabama at Birmingham / UAB Alumni
HARO--Help A Reporter Out
Software as a Service (SaaS) Group
Lone Star Leads Group
Balcones Country Club Members