Marilyn Grayling

Current

Vendor manager at Network Rail

Past

Vendor Manager for IT Hardware & Software at Transport for London
Software Licence Manager at Tranport for London
Vendor Manager at Computer Sciences Corporation (CSC)

Vendor Manager at Computer Sciences Corporation
IT Procurement Manager - Contract at LogicaCMG
Desktop Duty Desk Manager - Contract at Serco
Desktop and Infra Duty Desk Manager at ITNET
Incident Management - Contract at Ericsson
Data Network Incident Manager at Telstra Corporation Australia
Electronic Workshop Supervisor at Burnco PTY LTD

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Education

Griffith University

Connections

212 connections

Industry

Information Technology and Services

Websites

Marilyn Grayling’s Summary

- Vendor Manager - managing 3rd party and novated contracts for Transport for London. Managing Transport for London IT procurement.
- IT Procurement Manager - built up procurement service for TFL account
- Change Management - defined CAB process. Work with Change management to implement service request process.
- Duty Desk Management of desktop and infrastructure incidents.
- Incident Management on first 3G Network joint venture between Ericsson and 3.
- 3rd level support of 2MBit Data Network's for Australia working for Telstra Corp. 2MBit Data network Circuit Design
- Electronics work shop supervisor in Petroleum industry including test and repair of PCB's

Marilyn Grayling’s Experience

Vendor manager

Network Rail

(Privately Held; Transportation/Trucking/Railroad industry)

September 2009 — Present (3 months)

September - Successfully completed International Association for Commercial Contract Management (IACCM) professional certification.
responsibilities:
- managing strategic vendor relationships
Achievements
-created automated dashboards measuring core values and collating scores from all stakeholders
- created communications plans for strategic vendors
Vendor Manager for IT Hardware & Software

Transport for London

(Government Agency; Transportation/Trucking/Railroad industry)

December 2007 — August 2009 (1 year 9 months)

Working with Category SME's to move the assets and infrastructure platforms in a strategic direction providing the best in class IT services.
· Management of 3rd party contract with key vendors including service review sessions
· Management of software assets, maintenance contracts, strategy planning, and SAM compliance
· Managing the hardware assets through out lifecycle of the contract
· Managing hardware supply contracts
· Scoping requirements for tendering of new business or renewing expiring contracts in line with OJEU regulations
· Defining the end to end service processes for management of configuration items
· Product lifecycle management including reviewing process and managing changes
· Managing Process change through the formal Change Process.
contract renewals.
Software Licence Manager

Tranport for London

(Information Technology and Services industry)

December 2007 — August 2009 (1 year 9 months)
Vendor Manager

Computer Sciences Corporation (CSC)

(Public Company; Information Technology and Services industry)

January 2007 — July 2007 (7 months)
Vendor Manager

Computer Sciences Corporation

(Information Technology and Services industry)

2007 — 2007 (less than a year)
IT Procurement Manager - Contract

LogicaCMG

(Public Company; 10,001 or more employees; Information Technology and Services industry)

April 2005 — January 2007 (1 year 10 months)
Desktop Duty Desk Manager - Contract

Serco

(Public Company; 10,001 or more employees; Information Technology and Services industry)

December 2004 — April 2005 (5 months)

Managing workflow for deksktop and Wintel engineers. Managed incident escations and service request escalations
Desktop and Infra Duty Desk Manager

ITNET

(Public Company; 10,001 or more employees; Information Technology and Services industry)

April 2004 — December 2004 (9 months)
Incident Management - Contract

Ericsson

(Public Company; 10,001 or more employees; Telecommunications industry)

January 2003 — February 2004 (1 year 2 months)

Incident management 24x7 rotating shifts for the first 3G network rolled out in Australia.
Documentation creation and process design.
This project was a joint venture between Hutchison Telecoms, 3 Australia and Ericsson.
Data Network Incident Manager

Telstra Corporation Australia

(Public Company; 10,001 or more employees; Telecommunications industry)

February 1994 — August 2002 (8 years 7 months)
Electronic Workshop Supervisor

Burnco PTY LTD

(Privately Held; 11-50 employees; Chemicals industry)

July 1990 — February 1994 (3 years 8 months)