Marie Grace De Guzman

Marie Grace De Guzman

HR Professional- Training and Organization Development

Location
Region III - Central Luzon, Philippines
Industry
Food & Beverages

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Marie Grace De Guzman's Overview

Current
  • OD Officer II at International Family Food Services Inc.
Past
  • OD Officer at International Family Food Services Inc.
  • OD Specialist at Alorica Pacific Rim
  • Recruitment Associate at Aegis People Support
Education
  • De La Salle Benilde
  • Pamantasan ng Lungsod ng Maynila
  • St. Paul College
Connections

269 connections

Marie Grace De Guzman's Experience

OD Officer II

International Family Food Services Inc.

September 2014Present (1 month)

OD Officer

International Family Food Services Inc.

August 2011September 2014 (3 years 2 months) AFP RSBS Compound Km. 12 East Service Road, Taguig City

To provide a comprehensive tool to springboard development of required skills and behaviour in order to help employees especially the critical and high performing to achieve their desired position in the organization thru training and development.

Handles Internal Communication, Performance Management System, Culture Building, Training facilitation and On-Boarding Program.

OD Specialist

Alorica Pacific Rim

Privately Held; 10,001+ employees; Outsourcing/Offshoring industry

January 2009August 2011 (2 years 8 months) Alphaland Tower, Magallanes

Provides service and advice in competency development, organization design, change management, culture management, performance management system and succession planning.

Recruitment Associate

Aegis People Support

May 2008December 2008 (8 months) Ayala Ave., Makati City

Contacts possible applicants for a CSR and Managerial positions, schedule applicants for assessment. Interview applicants for CSR and Managerial positions and endorse to account managers

Customer Service Representative

Advanced Contact Solutions, Inc.

Public Company; 1001-5000 employees; PAX; Outsourcing/Offshoring industry

April 2006April 2008 (2 years 1 month) Ayala Ave., Makati City

Handles Customer Inquiry on Billing, Troubleshooting, Promotions and Sales

Marie Grace De Guzman's Projects

  • Job Design

    • September 2009 to Present

    Assess organization structure and capabilities of key people, making recommendations as to what intervention can be adopted to further improve personal and organizational learning, effectiveness and sustainability (ex. Restructuring, Re engineering)

  • Company Newsletter

    • September 2011 to Present

    The Company Newsletter is part of Internal Communication initiative and part of business’s marketing and personnel strategies. Newsletters are a way to distribute information widely, from company-specific data to important industry facts, and also to invite the opportunity for guest to reply back with their own information and it adds entertainment.

  • SPOV: Spot OD Visit

    • January 2013 to Present

    A climate survey tool formulated to capture the organization's culture in people management. Methodology is structured 'kamustahan' and methods used are interview, focus-group discussion and consultation.

  • Talent Management

    • January 2014 to Present
    Team Members: Marie Grace De Guzman

    Identify current performance capability of all employees using balanced scorecard. Identify levels of performance (high potential, low potential etc.) and analyze necessary intervention in collaboration with the manager. Provide appropriate learning intervention such as external training, coaching, behavioral seminars and higher responsibility. Provide career development through promotion and transfer as part of retention and succession planning.

Marie Grace De Guzman's Skills & Expertise

  1. Customer Service
  2. Microsoft Office
  3. Microsoft Excel
  4. Food
  5. Strategic Planning
  6. Microsoft Word
  7. PowerPoint
  8. Negotiation
  9. Budgets
  10. Organizational Development
  11. Performance Management
  12. Interviews
  13. Staff Development
  14. Change Management
  15. Management
  16. Onboarding
  17. Employee Relations

Marie Grace De Guzman's Education

De La Salle Benilde

Certificate in Performance Consulting Competencies, Learning and Development

20142014

Building Professional Consulting Competencies to identify the need of the business. Recommend and implement possible solutions to achieve target goals in sales and profitability.

Pamantasan ng Lungsod ng Maynila

Bachelor of Science (B.S.), Psychology

20022006

St. Paul College

19911998

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