Maggie Liu

Current

Product Designer at Autodesk

Past

Interaction Designer at Trend Micro
Customer Consultant at London Software House

Education

University College London, U. of London
The University of Wolverhampton

Connections

29 connections

Industry

Design

Maggie Liu’s Summary

• A creative mind who possesses a clear passion to solve customer problems with user centered mindset and approach.

• Equipped with solid HCI training and with great interests in human centered design and research methodology.

• Interested in design strategy , research , interaction and service design work in different domains.

Maggie Liu’s Experience

Product Designer

Autodesk

(Public Company; ADSK; Computer Software industry)

January 2008 — Present (1 year 7 months)

I remotely co-work with senior design staffs in the US and Canada as well as lead small sized design projects in Shanghai for new features geospatial information system products.

•Participate in the design process for a large scale project:Digital City( www.autodesk/digitalcities), designing from scratch, with a team globally spread.
• Researched and validated clear and achievable specifications for geospatial information system desktop based software products;
• Gathered user requirements from customers through customer visits and contextual inquiry
• Developed prototypes, usability plan and conducted global wide usability tests and synthesis usability findings.
• Created conceptual designs and feature specifications.
• Communicate design ideas to technical audiences through llustration, presentation, specifications and clear descriptive language
Interaction Designer

Trend Micro

(Public Company; TYO: 4704; Computer Software industry)

April 2007 — December 2007 (9 months)

• Improved the overall usability of one existing web‐based enterprise product.
It includes heuristic evaluation, customer visit on site, interview, questionnaire, observation, contextual inquiry.
- Present findings and ideas back to the development team in an effective way and provide actionable solutions to address usability issues.

• Responsible for the user experience for a web-based consumer project.
•Remotely co work with UI designer and development team in Taipei
•Plan and schedule the time and resources for the project.
•Set the product direction and UI requirements based on business, user needs.
•Design activities include: workflow analysis, using various prototyping techniques at different levels of fidelity.
•Communicate designs to development and provide definition and direction during implementation.
Customer Consultant

London Software House

(Computer Software industry)

January 2006 — June 2006 (6 months)

Maggie Liu’s Education

University College London, U. of London

PostGraduate , Human Computer Interaction , 2004 — 2006

Activities and Societies:

Careers Fairs & Volunteers Fair Organizer
•Supervised and organized two influential events with over 3,000 attendees
•Liaised with over 50 sponsors to ensure participants were well taken care of.
The University of Wolverhampton

BSc , Computer Science , 2003 — 2004

(International Student Exchange Scheme as part of degree)
Awarded with an International Excellence Scholarship

Activities and Societies:

Overseas Student Representative
•Elected by my peers to liaise with overseas students and staff Committee
•Responsible for representing interests of 100 students