Lisa Annunziata

Privately Held; 201-500 employees; Electrical/Electronic Manufacturing industry

November 2007 – October 2008 (1 year)

Reported to VP of Quality, responsibilities included creating a training department; managing and maintaining all job descriptions, training materials, and training needs for 300+ associates on 80 training topics.

Led process re-engineering efforts on key business processes. Resulting in over $100K savings.

Developed training curriculum and training record tracking system utilizing knowledge of Microsoft Access. Saved approximately $2500. building system in house instead of pursuing commercial off the shelf options.

Conceived new associate training package and developed system to track turnarounds on return of new associate job descriptions.

Drove Company wide training on topics: Safety, HazMat, and ESD and other technical topics for functional departments. Personally conducted 150 stand up training sessions for 1000 participants.

Developed a training validation system to track and report metrics on training.

Privately Held; 201-500 employees; Electrical/Electronic Manufacturing industry

March 2007 – October 2008 (1 year 8 months)

Built in-house tracking databases, saving over $35k, and assisting with the multiple tracking and data needs of the company.

Designed a Non-conformance tracking database used daily by multiple departments. Allowed for real-time reporting of manufacturing issues by customer and supplier issues. Quantified total issues by work cell or nonconformance type.

Wrote internal and external customer communications and proofread any customer correspondence from Vice President of Quality.

Rewrote all documentation for failing Calibration department by interviewing multiple department members and getting buy in before releasing procedures. Investigated multiple tool tracking software systems and assisted in the implementation of the software.

Assisted and trained Quality Systems Administrators (QSA). Taught QSA’s to alleviate overwhelming work load and illustrated new approaches to efficiency and timeliness in the position.

Public Company; 10,001+ employees; DST; Financial Services industry

January 1998 – December 2002 (5 years)

Instrumental in achieving cost savings by developing an alternative, streamlined manufacturing process for biggest client. Savings equated to $750k for company.

Created and designed “request for work” process automating the tracking and recording of all relevant project information, increasing overall plant effectiveness by 20%.

Trained over 250 associates and managers in seven departments on new or updated operation processes. Published standard operating procedures for the design of client applications to increase efficiency of equipment and eliminate machine and human error.

Created monthly presentations for senior management on: department revenue forecasting, major department accomplishments, and upcoming department objectives and goals.