Lillanni Santos

Training Specialist

Location
Philippines
Industry
Outsourcing/Offshoring

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Lillanni Santos's Overview

Current
Past
Education
  • University of Santo Tomas
  • De La Salle-Santiago Zobel School
  • Saudi Arabian International School - Jeddah (Parents Cooperative School)
Connections

156 connections

Lillanni Santos' Experience

Training Specialist

Hinduja Global Solutions

Public Company; 10,001+ employees; HGSL; Outsourcing/Offshoring industry

June 2011Present (3 years 4 months)

Voice Imaging / Radio Announcer / Creative staff member

various

1992Present (22 years)

Voice imaging for national radio networks, international cable channels, radio/tv ads, AVPs, international cable channels, a national tv network, and a local tv show,

Training Supervisor

APAC Customer Services

Public Company; 5001-10,000 employees; APAC; Outsourcing/Offshoring industry

September 2007April 2008 (8 months)

Public Company; 5001-10,000 employees; APAC; Outsourcing/Offshoring industry

February 2007September 2007 (8 months)

Public Company; 5001-10,000 employees; APAC; Outsourcing/Offshoring industry

January 2006February 2007 (1 year 2 months)

Part Time Customer Service Representative

APAC Customer Services

Public Company; 5001-10,000 employees; APAC; Outsourcing/Offshoring industry

October 2005January 2006 (4 months)

Lillanni Santos' Skills & Expertise

  1. Workforce Management
  2. Training
  3. Employee Engagement
  4. Employee Relations
  5. Customer Satisfaction
  6. Employee Training
  7. Training Delivery
  8. Development & delivery of training
  9. BPO
  10. Training Facilitation
  11. Communication Skills
  12. Performance Management
  13. Customer Experience
  14. Training Needs Analysis
  15. Soft Skills
  16. Call Centers

Lillanni Santos' Education

University of Santo Tomas

Bachelor of Science, Tourism

19911996

De La Salle-Santiago Zobel School

Saudi Arabian International School - Jeddah (Parents Cooperative School)

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