Lia McCord

Past

• SAP, Corporate Training Coordinator at The AES Corporation
• Marketing Director at Advanced Chiropractic of Virginia
• Operations Manager at Acucare Health Strategies

• Executive Assistant at Macsteel Service Centers USA
• Scenelist Lead at InDyne, Inc.

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2 more...

Education

• University of St. Thomas
• San Jacinto College
• Clear Brook H.S.

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Recommended

2 people have recommended Lia

Connections

108 connections

Industry

Translation and Localization

Lia McCord’s Summary

Coordinator with years of experience serving as a strong liaison between different teams and groups on projects in both public and private sectors. Demonstrated skills grasping technical information and translating that to clear, engaging communications to end users and managing the logistics of requirement gathering and training sessions. Looking to continue in the organizational change management field or join an organization that has significant transitions ahead in a role where my communication, problem-solving and people skills can contribute to their success.

Lia McCord’s Specialties:

Communications - Logistics - Knowledge Transfer - Training - Human Resources - Negotiating - Problem Solving - Event Planning - Documentation

Lia McCord’s Experience

• SAP, Corporate Training Coordinator

  The AES Corporation

  (Privately Held; Utilities industry)

  May 2006 — March 2009 (2 years 11 months)

  Organizational Change Management Coordinator
  Supported communications, stakeholder management, training and logistics for SAP implementation. Acted as primary liaison between program and business teams.
  • Collaborated with managers to define users, roles and training requirements.
  • Designed communications in a variety of media for stakeholders, team & users.
  • Facilitated organizational impact analysis and action planning sessions with key stakeholders.
  • Managed logistics to schedule, hold and track participation in training sessions for 180 users. Saved thousands of dollars by negotiating with vendors.
  • Reviewed and localized global training materials to meet project requirements
  • Facilitated knowledge transfer between functional experts and business champions: generated plan, tracked status and reported on success of activities.
  • Reported metrics on all aspects of the training and communications processes.
  • Created, distributed and analyzed results of various user surveys for the program.
  • Coordinated on-boarding new team members and ongoing IT troubleshooting to reduce time lost.
  • Maintained multiple Inboxes and Calendars for concurrent efforts and addressed issues as they arose.
  
  HR Coordinator/Specialist
  Provided coordination and support operations for all aspects of global HR department including but not limited to:
  • Managed invoice and expense report payments, coordinated overseas payments with Treasury.
  • Managed internal & public job positions online and HR portal.
  • Organized new hire information (offer letters, background checks, resumes, etc.).
  • Responsible for overall office management, travel and logistics for HR personnel.
  • Supported special HR projects for organization development, compensation and benefits groups.
  • Acted as primary point person for data flow between recruiting, benefits, compensation, payroll, etc.
  • Coordinated local and international travel and logistics for executives, customers and partners.

• Marketing Director

  Advanced Chiropractic of Virginia

  (Health, Wellness and Fitness industry)

  October 2005 — April 2006 (7 months)

  Served as representative to generate clients and manage social outreach for a small chiropractic and holistic practice.
  • Identified and established referral relationships — cold calls, face-to-face meetings, group presentations and networking functions like Rotary, BNI and Chambers of Commerce.
  • Promoted and provided health and wellness days at local businesses.
  • Coordinated follow up with leads generated via phone, email and direct mail.
  • Staffed booths at fairs to represent Dr. Pinto.
  • Cross-trained to serve as support for multiple therapies and office management tasks.
  • Maintained high level of organization and customer satisfaction.

• Operations Manager

  Acucare Health Strategies

  (Management Consulting industry)

  October 2004 — October 2005 (1 year 1 month)

  Managed office and operations for small health care consulting firm.
  • Performed all administrative and office support tasks for president of a growing business.
  • Fielded calls to answer questions regarding business, delegate to appropriate department.
  • Arranged travel, conferences, and marketing projects.
  • Managed accounting activities including: Qbooks for A/P, A/R, expense reports, calendars, collection calls as needed
  • Negotiated and coordinated office relocation, furniture, vendors and utility modifications (i.e. phone and data).
  • Designed and edited marketing materials, staff conference booths, mass mail/emails.
  • Managed HR activities including: recruiting, material preparation, employee handbook revisions, onboarding.

• Executive Assistant

  Macsteel Service Centers USA

  (Privately Held; Mining & Metals industry)

  August 2002 — September 2004 (2 years 2 months)

  Served as primary executive support for two Vice Presidents at a steel processing and distribution center.
  • Expedited/maintained customer contract files and monthly sales reports.
  • Developed/maintained sales performance analyses, calculated individual sales incentives monthly in MS Excel.
  • Fielded calls and greeted visitors for the Vice President of Sales and Executive VP.
  • Arranged travel and catering, acted as relief for switchboard operator, and assisted sales staff.
  • Maintained detailed current inventory data and analysis on a shared workbook.
  • Analyzed numerous data sources and provided summaries periodic reports, prepared VP for meetings.

• Scenelist Lead

  InDyne, Inc.

  (Management Consulting industry)

  February 1997 — August 2003 (6 years 7 months)

  Worked full time during college in roles of increasing complexity within a contract at NASA Johnson Space Center. Promoted in recognition for taking ownership of the change process and designing training materials for the group and other NASA personnel.
  Video Log and Web Editor
  • Composed detailed text descriptions for multiple channels of real-time video from space.
  • Coordinated development of web based application with hardware and software engineers.
  • Promoted to lead role to train new hires on complex new system and high-pressure tasks.
  • Composed and presented bi-weekly training brief of the new system for NASA personnel
  • Tracked intricate details of the space program and hardware for web text composition.
  • Relied upon for rotating shifts of 40-80 hours per week while in college full-time.
  Administrative Assistant- TV engineering group
  • Edited reports and project plans for submission and expedited government approval.
  • Created macros for work in MS Office programs to triple efficiency of the other AA.
  • Catalogued and created an electronic library of technical document collection.
  Human Resources Administrator
  • Coordinated all HR issues for change of NASA contract management between 3 companies — offer letters, insurance forms, badges and clearances, personnel records filing system, travel, and expense report processing.
  • Identified need for and implemented the 401K software and reporting process for Program Manager.
  • Facilitated operations transfer to corporate HR department upon contract establishment.

Lia McCord’s Education

• University of St. Thomas

  BA , International Studies , 1999 — 2001

  Activities and Societies:

  Honors in Economics, Honors in Philosophy and Adult Student Honor Society

• San Jacinto College

  AA , Business Administration , 1997 — 1999

  Activities and Societies:

  Dean's List
  Graduated with Honors for 3.64 GPA

• Clear Brook H.S.

  1988 — 1991

  Activities and Societies:

  Drill Team, 3 yrs. and worked at Safeway after practice and on weekends

Additional Information

Lia McCord’s Interests:

increasing my value to my family, friends and employer, communicating, facilitating change, facilitating success

Lia McCord’s Groups:

PHI THETA KAPPA

•    University of St. Thomas (Houston) Alumni
•    Star:Candidate for Hire

Lia McCord’s Contact Settings

Interested In:

• career opportunities
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch