Wireless Product Manager at Pantech
Greater Atlanta Area
- Current
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- Wireless Product Manager at Pantech
- Past
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- Product Manager at Firethorn
- Product Manager at Firethorn
- Product Line Manager at Samsung Telecommunications
- SR. Technical Writer at JP Mobile
- Sr. Technical Writer for USWEST at Ajilon Consulting
- SR. Technical Writer at ProAmerica
- SR. Technical Writer at Hogan Group
- SR. Technical Writer at Dental Plan
- Senior Graphics and Customer Support Specialist at Adobe Systems
- Education
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- San Jose State University
- horseheads
- Connections
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87
connections
- Industry
- Telecommunications
LaRue Martz’s Summary
Product Manager, Senior Technical Writer, and Graphic Artist with extensive experience working for an global telecommunications company. A proven leader that is energetic and dependable. Effective at meeting customer requirements by leading others to produce efficient and high quality results. A natural team player with excellent management, writing, and communication skills.
LaRue Martz’s Specialties:
Effective Communication, follow through and execution. Always strive to make sure all details are communicated and all parties involved are well informed.
LaRue Martz’s Experience
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Wireless Product Manager
Pantech
(Privately Held; Telecommunications industry)
September 2009 — Present (5 months)
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Product Manager
Firethorn
(Telecommunications industry)
October 2008 — September 2009 (1 year )
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Product Manager
Firethorn
(Privately Held; Computer Software industry)
October 2008 — September 2009 (1 year )
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Product Line Manager
Samsung Telecommunications
(Public Company; 10,001 or more employees; Telecommunications industry)
January 2001 — October 2008 (7 years 10 months)
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SR. Technical Writer
JP Mobile
(Privately Held; 51-200 employees; Computer Software industry)
January 2000 — January 2001 (1 year 1 month)
Create User Guides and Technical Reference manuals for several new and ongoing projects using Adobe FrameMaker. I was the only writer on staff supporting over 5 projects at once. The business plan consisted of a wireless backbone system used to translated information real-time from servers to messaging devices. I created numerous complex graphics using Adobe Photoshop and Illustrator to help other disseminate the information more easily. Converted older existing documentation from MS Word to FrameMaker and published in Acrobat.
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Sr. Technical Writer for USWEST
Ajilon Consulting
(Public Company; 10,001 or more employees; Management Consulting industry)
January 2000 — January 2001 (1 year 1 month)
Created high level internal documents for three projects that followed QMO level 2 standards. These standards mimic the more popular ISO 9001 standards used widely throughout the industry. The product moved through a complicated life cycle with numerous documents created according to a predefined schedule. Each product contained approximately 25 documents at cycle completion. Once the project was released into production, I was responsible for creating an internal website to track changes, updates, and overall performance conditions of the project. FrameMaker, Acrobat, Net Objects Fusion, and Photoshop were all utilized extensively to complete the process.
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SR. Technical Writer
ProAmerica
(Privately Held; 51-200 employees; Computer Software industry)
January 1997 — January 1999 (2 years 1 month)
Created and updated up to nine different technical manuals including; Installation Guide, Online Tutorial, Workbooks, Theory of Operations, Online Help integrated into the application, and an extensive Product Overview manual. I also maintained an online documentation database on the company web site. I worked closely with SME’s in several different departments to collect the desired technical information needed to complete my documents. I created the ProAmerica Newsletter, and published bi-weekly for over two years.
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SR. Technical Writer
Hogan Group
(Privately Held; 51-200 employees; Information Technology and Services industry)
January 1996 — January 1997 (1 year 1 month)
I worked independently on several different projects at any given time to complete a module that was integrated into a large software mainframe banking system. I Interacted directly with several Business Analysts and Programmers, to get the information needed to complete the modules. Several manuals were needed to complete the modules (Programmers Reference Guide, Users Guide, Install Guide, and Report Writer Manual.) I also assisted in the migration to structured FrameMaker, from a mainframe product called Book Master. Coordinated meetings with representatives from Adobe and Hogan and acted as a technical liaison to insure a smooth transition would take place.
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SR. Technical Writer
Dental Plan
(Privately Held; 11-50 employees; Hospital & Health Care industry)
January 1994 — January 1996 (2 years 1 month)
Assembled a highly skilled team of Technical Writers to form a new department responsible for creating end user manual’s and online help files for upcoming software releases. Previously, the company had been using a DOS based application for creating their required documentation. I introduced and implemented the concept of using Adobe PageMaker which streamlined the process and allowed for better productivity.
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Senior Graphics and Customer Support Specialist
Adobe Systems
(Public Company; 1001-5000 employees; ADBE; Computer Software industry)
January 1992 — January 1994 (2 years 1 month)
When customers required a higher level of support, they were transferred to second tier support level. As a second level support specialist, I was required to perform extensive research to find answers, or submit a request to have issues fixed in an upcoming releases of the product. I was assigned to the Adobe Illustrator for Windows product. I interacted directly with the product manager, programmers, and outside contractors to resolve complex customer related issues.
LaRue Martz’s Education
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San Jose State University
AAS , Computer Science , 1990 — 1992
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horseheads
1983 — 1986
LaRue Martz’s Contact Settings
Interested In:
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
