
Instructional Designer at Terra Firma
Melbourne Area, Australia

Instructional Designer at Terra Firma
Melbourne Area, Australia
20 years in Gaming and Hospitality, with the last 10 years in Training and Development for these industries, including facilitation, design and delivery, coordination and E-Learning.
Moved to Financial Services; developing e-learning packages for Compliance, Product and HR.
Now working for a Business Consultancy as an Instructional Designer
Specializing in Customer Service, Compliance, Instructional Design and E-Learning
(Privately Held; Management Consulting industry)
June 2009 — Present (2 months)
Instructional design and technical writer consultant. Design write and deliver training packages and system training as required.
(Public Company; Financial Services industry)
November 2008 — June 2009 (8 months)
Design, write, develop and deliver online training solutions for Induction, Compliance and Product
(Gambling & Casinos industry)
September 2006 — July 2008 (1 year 11 months)
Developing online learning solutions for the Crown Table Games Department.
(Public Company; 5001-10,000 employees; Gambling & Casinos industry)
September 2004 — September 2006 (2 years 1 month)
(Public Company; 5001-10,000 employees; Gambling & Casinos industry)
October 2000 — August 2004 (3 years 11 months)
Certificate IV , Training and Assessment (TAA) , 2005 — 2005
Certificate IV , Workplace Training and Assessment (BSZ) , 2002 — 2002
BEd (secondary) , Linguistics, Literature, Psychology , 1989 — 1993
SCUBA Diving Photography