
Director Sales Operations, Cisco Systems Asia Pacific
Singapore

Director Sales Operations, Cisco Systems Asia Pacific
Singapore
15 years in the IT industry working across various functions including Channels & Partner Management, Customer Service, Finance Operations and Sales Operations. Experience leading large, coss functional and global teams and projects. Worked in various countries supporting Asia Pacific & World Wide regions. Lived in various countries including Australia, Singapore and the United States.
Operational Excellence Strategy & Execution, Business Process Management & Architecture Design, Project Management, Change Management & Communications. Sales Compensation Strategy, Execution & Support. CRM & Sales Operations Expertise. People/team leadership and management.
(Public Company; CSCO; Computer Networking industry)
2007 — Present (2 years )
Lead the APAC Sales Operations Organization, responsible for execution of local and global sales strategy and overall operational support. Includes but not limited to, sales & business planning, goaling & compensation strategy and execution, management of CRM strategy, execution of key operational excellence initiatives focused on enhancing sales productivity, cross functional collaboration, process improvement and cost reduction.
(Public Company; CSCO; Computer Networking industry)
2005 — 2007 (2 years )
Support & execution overall sales strategy, via support of business planning process through reporting & intelligence, sales compensation, sales training, vendor management and project management & process design.
(Public Company; Computer Networking industry)
2002 — 2005 (3 years )
(Public Company; CSCO; Computer Networking industry)
2000 — 2002 (2 years )
Managed Channel relations & support of partner revenue growth and profitability, working with Cisco's 1st tier, 2nd tier, and distribution Partners. Included inventory management, partner certification and training, program and promotions and projects related to B2B systems and processes. Was also responsible for starting the ongoing Premier Partner & Distribution Partner Summit.
(Public Company; 10,001 or more employees; CSCO; Computer Networking industry)
1996 — 2000 (4 years )