Kylie MacPhee

Kylie MacPhee

Director Sales Operations, Cisco Systems Asia Pacific

Singapore

Current
Past
Connections
102 connections
Industry
Computer Networking

Kylie MacPhee’s Summary

15 years in the IT industry working across various functions including Channels & Partner Management, Customer Service, Finance Operations and Sales Operations. Experience leading large, coss functional and global teams and projects. Worked in various countries supporting Asia Pacific & World Wide regions. Lived in various countries including Australia, Singapore and the United States.

Kylie MacPhee’s Specialties:

Operational Excellence Strategy & Execution, Business Process Management & Architecture Design, Project Management, Change Management & Communications. Sales Compensation Strategy, Execution & Support. CRM & Sales Operations Expertise. People/team leadership and management.


Kylie MacPhee’s Experience

  • Director, Asia Pacific Sales Operations

    Cisco Systems

    (Public Company; CSCO; Computer Networking industry)

    2007Present (2 years )

    Lead the APAC Sales Operations Organization, responsible for execution of local and global sales strategy and overall operational support. Includes but not limited to, sales & business planning, goaling & compensation strategy and execution, management of CRM strategy, execution of key operational excellence initiatives focused on enhancing sales productivity, cross functional collaboration, process improvement and cost reduction.

  • Snr Manager Inside Sales Operations, Asia Pacific & Japan

    Cisco Systems

    (Public Company; CSCO; Computer Networking industry)

    20052007 (2 years )

    Support & execution overall sales strategy, via support of business planning process through reporting & intelligence, sales compensation, sales training, vendor management and project management & process design.

  • Snr Manager, WW Finance Operations

    Cisco Systems

    (Public Company; Computer Networking industry)

    20022005 (3 years )

  • Snr Manager Channel Operations, Asia Pacific

    Cisco Systems

    (Public Company; CSCO; Computer Networking industry)

    20002002 (2 years )

    Managed Channel relations & support of partner revenue growth and profitability, working with Cisco's 1st tier, 2nd tier, and distribution Partners. Included inventory management, partner certification and training, program and promotions and projects related to B2B systems and processes. Was also responsible for starting the ongoing Premier Partner & Distribution Partner Summit.

  • Snr Manager Customer Service, Asia Pacific

    Cisco Systems

    (Public Company; 10,001 or more employees; CSCO; Computer Networking industry)

    19962000 (4 years )


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