Keith Dawson

Principal Analyst, Contact Centers at Frost & Sullivan

Greater New York City Area

Current
Past
  • Editorial Director, Call Center Magazine at CMP Media
  • Editor at Call Center News Service
  • Editor at Telecom Library

2 more...

Education
  • Amherst College
  • Hunter College High School
Recommended
Keith has 3 recommendation(s) 3 people have recommended Keith
Connections
314 connections
Industry
Research

Keith Dawson’s Summary

Keith Dawson’s Specialties:

Call centers, contact centers, customer service, customer experience

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