Kathleen Phillips

Kathleen Phillips

Director and Principal Consultant

Hong Kong

Current
Past
  • Director, Global Operational Systems Strategies at Mercer Consulting Group
  • Director, Product Management at Computron Software
  • Director, Professional Services (US and Australia) at Computron Software
  • Project Manager (US) at Computron Software
  • Director, Information Services at Ogilvy & Mather (Australia)
  • Financial Analyst at TBWA/Chiat/Day Advertising (US)
  • Manager, Client Accounting at Ogilvy & Mather (US)
Education
  • Long Island University, C.W. Post Campus
Connections
243 connections
Industry
Management Consulting
Websites

Kathleen Phillips’s Summary

A business leader with cross-cultural influencing, management and communication skills required to expand businesses across Asia Pacific, I am the passionate, insightful, innovative and strategic leader to drive efficiencies, increase revenues and reduce costs, effortlessly bridging the gap between the business and IT. Significant achievements include:

GENERAL MANAGEMENT
- Established and implemented market penetration strategies for Asia, despite being new to the region
- Developed and maintained strategic relationships with customers and partners across Asia
- Hired, trained and managed local staff in HK, Malaysia, Singapore and Taiwan
- Achieved 75% increase in implementation and process re-engineering services revenue.
- 50% reduction in software implementation costs attained through establishment of "best practice” templates by market

BUSINESS DEVELOPMENT
- 100% growth in customer base while maintaining 75-80% utilization rates.
- Achieved 86% increase in sales revenue and 4% overall revenue growth within 16 months
- Acquired 15 new customers within 18 months across North Asia region
- Established 12 active channel partners within 24 months across Asia

PROJECT MANAGEMENT
- Led teams of as many as 10 direct reports and virtual global teams of up to 150 analysts and technologists.
- Streamlined processes associated with US$20MM implementation of global finance and operating systems.
- Successfully established strategies, business plans, budgets and methodologies for the rollout and support of global finance and operational systems across various business units in 114 countries, resulting in knowledge sharing and significant cost reductions worldwide.

Kathleen Phillips’s Specialties:

Global Leadership and Communication • Regional Management • Sales and Marketing • P&L Management • Customer Relationship Management • Team Building • Business Process and Productivity Improvement Planning and Execution • IT Strategy Development and Implementation • Program/Project Management


Kathleen Phillips’s Experience

  • Director

    BizTech Connect Consulting Services

    (Privately Held; 1-10 employees; Management Consulting industry)

    2007Present (2 years)

    Development of premier information management and business process management strategies and execution of these strategies across industries throughout Asia. Uniquely positioned in having provided archiving and business process improvement solutions and services from both the vendor and customer perspectives.

  • Regional Director, North Asia

    AXS-One Inc.

    (Public Company; 201-500 employees; AXO; Computer Software industry)

    20052007 (2 years)

    Responsible for all aspects of business development, management and service delivery across Greater China, Japan and Korea, through direct and indirect channels, with staff in limited geographies.

  • Regional Director, SE Asia

    AXS-One, Inc.

    (Public Company; 201-500 employees; AXO; Computer Software industry)

    20032005 (2 years)

    Responsible for development and management of solution sales and service delivery across SE Asia, through direct and indirect channels.

  • Owner/Director

    Global Advisory Services, LLC

    (Privately Held; Myself Only; Management Consulting industry)

    20022003 (1 year)

    Managed all operational aspects of the on-line transaction processing and reporting, application integration and real-time performance metrics. Developed and implemented business solution sales strategy for forms and document output software products.

  • Director, Global Operational Systems Strategies

    Mercer Consulting Group

    (Public Company; 5001-10,000 employees; Management Consulting industry)

    20002002 (2 years)

    Responsible for establishing strategy for streamlining back office processes and associated technologies for the Finance organization within Mercer Consulting Group. Technology solutions included Oracle, Hyperion, Peoplesoft and others.

  • Director, Product Management

    Computron Software

    (Public Company; 51-200 employees; Computer Software industry)

    19982000 (2 years)

  • Director, Professional Services (US and Australia)

    Computron Software

    (Privately Held; 51-200 employees; Computer Software industry)

    19941998 (4 years)

  • Project Manager (US)

    Computron Software

    (Privately Held; 51-200 employees; Computer Software industry)

    19911993 (2 years)

  • Director, Information Services

    Ogilvy & Mather (Australia)

    (Public Company; 5001-10,000 employees; Computer Software industry)

    19881990 (2 years)

  • Financial Analyst

    TBWA/Chiat/Day Advertising (US)

    (Public Company; 5001-10,000 employees; Marketing and Advertising industry)

    19851988 (3 years)

  • Manager, Client Accounting

    Ogilvy & Mather (US)

    (Public Company; 5001-10,000 employees; Marketing and Advertising industry)

    19821985 (3 years)


Kathleen Phillips’s Education

  • Long Island University, C.W. Post Campus

    BA , Communication Arts, Business , 19791982


Additional Information

Kathleen Phillips’s Websites:

Kathleen Phillips’s Interests:

Travel, Theatre, Arts, New Technologies, Boating

Kathleen Phillips’s Groups:

Founder, NJ Senior Executives Networking Group, NJ, USA
Member, International Executives Resource Group (IERG), NY, USA
Member, Information Systems Audit and Control Association (ISACA), HK
Member, American Chamber of Commerce, HK
Member, Canadian Chamber of Commerce, HK

  •    Worldwide Management Consultants (22,000+ members)
  •    Consulting Pulse
  •    Sales, Marketing and Senior Executive Club - Asia Pacific
  •    Hong Kong IT Professionals Association
  •    Software as a Service (SaaS) Group
  •    Archiving Professionals
  •    Corporate Integrity

Kathleen Phillips’s Honors:

Cum Laude Graduate from University


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