Creative and Analytical Sr Business Manager
Greater New York City Area
Creative and Analytical Sr Business Manager
Greater New York City Area
Creative and analytical Senior Business Manager with multi-industry experience; consistently recognized for outstanding performance and superior work ethic. Established practice leader in Project Management, Sales branch management, Corporate Finance and Accounting, Marketing and Corporate staffing and Training. Well accomplished in Team Building, Negotiating, Business Process Improvement & Documentation as well as Database Management & Administration. Driven by new challenges and opportunities for growth.
**Consistently able to leverage Systems and Technology to maximize productivity.
**Quick study, with an ability to easily grasp and put into application new ideas, concepts, methods and technologies.
**Highly demonstrated capacity to think and react quickly as well as identify and resolve issues in early stages.
**Dedicated, innovative and self-motivated team player/builder.
**Exceptional leadership, organizational, oral/written communication, interpersonal and analytical skills.
**Able to thrive in both independent and collaborative work environments as well as develop successful business relationships and manage difficult clients.
Process Improvement/Documentation • Project/Program Management • Project Coordination • Business Management/Administration • Client/Account Management • Progress/Status Reporting • Corporate Finance & Accounting • General Ledger • P&L • Budgeting • Back Office Support • Payroll • Receivables • Payables • Problem Solving • Negotiating • Information Management • Database Administration • Establishing Best Practices • Sales & Marketing • Corporate Training • Meeting/Event Planning
(Privately Held; 1-10 employees; Staffing and Recruiting industry)
October 2007 — Present (1 year 10 months)
Responsible for managing daily operations and HR Functions like: payroll, benefits, policy creation/documentation and performance management. Regarded as a key support person for the firm with primary focus on finance and accounting functions including billing, A/R and A/P, collections, and P & L accounting. Also responsible for assessing, recommending and establishing financial metrics as appropriate, as well as advising General Managing partner on financial matters. Managing information systems; providing hardware/software support including desktop and network support.
** Conducted complete audit of all finances including vendor and client billing. Reconciled accounts and corrected errors and discrepancies as far back as the 2000 fiscal year. Implemented new accounting procedures that connected accounting with CRM system, ensured timely billing, eliminated procedural gaps that had previously resulted in nearly $1MM in aging invoices and recovered nearly $50,000 in receivables.
(Self-Employed; 201-500 employees; Real Estate industry)
August 2002 — October 2007 (5 years 3 months)
Provided professional services in Real Estate sales & marketing incl: advising clients on economic & consumer trends, developing & delivering strategic marketing plans; creating targeted Internet campaigns, monitoring sales activity to determine impact on marketing efforts; drafting and negotiating sales contracts & ensuring that all project deliverables were met & all relevant sales activity was properly processed and documented in a timely manner.
** Managed mid-sized real estate sales office of 35+ agents. Coached sales agents on sales activity including goal setting & forecasting, business development & cash flow management; developed & delivered sales training.
** Organized & delivered Quarterly Development events for 700+ New Jersey Sales Agents, incl securing & negotiating event site, securing vendors for trade expos & identifying key speakers.
** Conducted training in Sales technology & computer skills for the Weichert Sales Academy.
(Partnership; 10,001 or more employees; PwC; Accounting industry)
June 2006 — January 2007 (8 months)
Supported migration to new systems platform. Assisted & supported senior management in establishing new project initiatives by: serving as subject matter expert on required technology, defining scope, conducting feasibility studies, determining client requirements & establishing version control protocols.
** Designed & maintained Access Database to track required training & mandatory certifications for 25,000+ employees. Reduced time necessary to prepare & distribute attendance & certification reports from 3-5 days to less than 1 day by re-engineering attendance tracking methodology & automating attendance data migration & report production. Improvements enabled senior management to meet compliance deadlines previously deemed unlikely & resulting process was adopted by all divisions companywide.
** Developed & documented detailed administrative & procedural processes that reduced redundancy, improved accuracy & efficiency, & exceeded organizational objectives.
(Public Company; 10,001 or more employees; JPM; Financial Services industry)
April 1998 — February 2002 (3 years 11 months)
Launched Program Management Office for Credit Markets, Fixed Income & Emerging Markets providing business support to Chief Business Technologists (CBT) like budgeting, resource allocation & project documentation. Orchestrated several annual budgets ranging from $3 MM to $10 MM+. Participated in strategy development, needs analysis, & resource allocation. Researched & delivered Knowledge Management tools & strategies in order to capture & retain key learning. Established policies, & delivered training on all related tools.
*Developed & coordinated access based “Early Warning” accounting management system that improved overall budget position in NA from %37 over budget to nearly 10% under budget in less than 3 fiscal quarters.
*Managed 8-person, cross-functional team in the deployment of a Global Technology Project Office tasked to consolidate project management tools and tracking methodology across several layers of technology in the EMEA, US & Asia practice regions.
(Public Company; 10,001 or more employees; PRU; Insurance industry)
May 1995 — April 1999 (4 years)
Managed day-to-day operations of PMO. Provided project management, marketing & technical training expertise to internal clients. Responsible for defining project charter, scope definition, project plan, WBS, risk management plan, & lessons learned communications. Staffed positions in finance, sales & technology. Responsible for complete recruiting function including: candidate sourcing; conducting behavioral interviews; presenting benefits & negotiating offers.
*Placed 150+ exempt & non-exempt employees.
*Managed a year-long security project intended to improve data security by eliminating all unnecessary access to Mainframe. Gathered & assessed data-access requirements of 1100+ employees.
*Produced Marketing Campaign created to introduce & promote new Human Resources Project Management Office (HR-PMO); including design of the HR-PMO website & Departmental brochures, composing internal communicationsn & delivering Presentations to all COP leaders.
1990 — 1995
Business Management, Branch Management, Corporate Training, New Technology, Sales Technology, Back Office Operations, Real Estate, Residential Development, Sales Training, Economic Empowerment
Financial Peace University, Metopolitan Baptist Church, Search-Consult Magazine
Graduate Realtor Institute, 2006
New Jersey Association of Realtors, Circle of Excellence Award - Bronze 2005
Century 21, Masters Award - Ruby 2005