Joseph Orlando

Computer Technician/Network Administrator at White Mountains Regional School District

Whitefield, New Hampshire (Portland, Maine Area)
Information Technology and Services

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Joseph Orlando's Overview


51 connections


Joseph Orlando's Summary

I am a punctual and responsible person and I don't stop until a get the job done. I pay attention to detail and take a systematic approach to troubleshooting technology issues.

• Excellent at time management and prioritizing tasks
• Organized, self-starter, and responsible
• Energetic with great problem solving skills
• Dependable, punctual, and honest with attention to detail
• Both team-oriented and independent
• Great communication with customers and employees
• Experience with networking, routers, switches, web design/hosting, mySQL, Java, PHP, VB, HTML, CSS
• Excellent knowledge of many applications and PC hardware

Joseph Orlando's Experience

Computer Technician/Network Administrator

White Mountains Regional School District

Educational Institution; 51-200 employees; Education Management industry

February 2012Present (2 years 8 months) Whitefield, NH

o I provide help desk services as well as maintain the network infastructure at the WMRSD. There is the need of maintenance for printers, computers, laptops, servers, network hardware, firewalls, web filtering hardware and other network related technology. I am always improving my customer service skills, along with my technology skills and learning every step of the way.

Brakeman/Tour Guide/Ticketing System

Mount Washington Cog Railway

May 2005Present (9 years 5 months) Bretton Woods, NH

o I have worked for the Cog Railway for many years. I help out every year on the weekends because it is relaxing, this job provides me with plenty of customer service skills, leadership, and problem solving.I am a "brakeman" which is basically a tour guide that talks with the customers on the way up to the top of Mount Washington.

Desktop Technician Contractor for BAE Systems

The Computer Merchant

Privately Held; 1001-5000 employees; Staffing and Recruiting industry

May 2011February 2012 (10 months) Nashua, NH

o I was contracted to refresh 1000’s of users’ computers across 4 locations in NH. I have learned plenty of customer service skills when deploying PC’s to users and how to fix problems on the spot. I have also gained experience working as an organized team to deploy a computer an hour for a 9 hour day. After, I was moved to desktop support to assist the team averaging 7-9 tickets a day.

Information Technology Analyst Intern


Privately Held; 1001-5000 employees; Mechanical or Industrial Engineering industry

May 2010December 2010 (8 months)

o The duties of this job entailed desktop support with various systems. There were a lot of maintenance done on all of the computers, scales, home-brewed software, and other equipment. I was constantly fixing computer difficulties large or small.

Classroom Technology Technician

Plymouth State University

Educational Institution; 201-500 employees; Higher Education industry

November 2009November 2010 (1 year 1 month) Plymouth, NH

o This job consisted of solving problems with classroom technology across the campus. It required the skills of time management and organization. Since I joined, we kept ticket numbers low and we were on top of all tasks that were handed to us.

Joseph Orlando's Courses

  • IT, Information Technology, Business Minor

    Plymouth State University

    • Programming in Java
    • Computing Fundamentals
    • Visual Basic
    • Client/Server Programming
    • Computer Hardware
    • Human-Computer Interaction
    • Web Programming
    • Database Management Systems
    • Systems Analysis and Design
    • System Administration

Joseph Orlando's Skills & Expertise

  1. CCNA
  2. CCNT
  3. PHP
  4. Windows 7
  5. CSS
  6. Windows Server
  7. Computer Hardware
  8. MySQL
  9. HTML
  10. Java
  11. VMware
  12. VCP5-DCV
  13. Networking
  14. Always Punctual
  15. Close Attention to Detail
  16. Organized self-starter
  17. Windows 7 Migration
  18. Microsoft Office 2007
  19. Lotus Notes
  20. Windows Remote Desktop
  21. SCCM
  22. WSUS
  23. Forefront
  24. Google Apps
  25. Google Voice
  26. Tandberg
  27. ESXi
  28. Responsibility
  29. Technical
  30. Pactical
  31. iprism
  32. untangled

View All (32) Skills View Fewer Skills

Joseph Orlando's Education

Plymouth State University

IT, Information Technology, Business Minor


Joseph Orlando's Additional Information


technology, web design, biking, kayaking, snowboarding, skiing, snowmobiling, running,

Groups and Associations:
Honors and Awards:

President's or Dean's List every semester.

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