IT Support Specialist at SRI International
San Francisco Bay Area
IT Support Specialist at SRI International
San Francisco Bay Area
(Non-Profit; Research industry)
September 2008 — Present (1 year 4 months)
(Information Technology and Services industry)
March 2008 — Present (1 year 10 months)
Desktop Support Specialist ∙
Kaiser Permanente
Kaiser Permanente's mission is to provide high-quality, affordable health care services to improve the health of our members and the communities we serve. At Kaiser Permanente, physicians are ... More »
Co. Size: 160,000 Employees:
Website: http://www.kp.org
HQ: San Francisco Bay Area
Industry: Hospital & Health Care
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Kaiser Permanente (Contracted thru Rose Intl.)
Non-Profit; Hospital & Health Care industry
July 2007 – December 2008 (1 year 6 months)
Worked on HIPPA compliant related projects. Deployed PESL (Proximity Enabled Screen Locking) on desktops in Northern California Primary Care areas. Rolled out Verifone credit card processing system. Projects involved:
· Constant traveling, multiple shift work and long and irregular work hours
· Being available to handle last minute scheduling changes, problems and deadlines
· Troubleshooting and escalating problems while adhering to Kaiser’s local IT support processes