Jose Amed Negron-Aponte

Jose Amed Negron-Aponte

IT TECH II at Cancer Treatment Centers of America

Location
Newnan, Georgia (Greater Atlanta Area)
Industry
Hospital & Health Care

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Jose Amed Negron-Aponte's Overview

Current
Past
  • Information Technology CO-OP at GE
Education
  • Instituto de Banca
Connections

224 connections

Jose Amed Negron-Aponte's Summary

My goal is to grow in the Information Technology Profession through experience, continued education and shared knowledge.

Specialties:
Microsoft Windows Desktop and Server Environment Administrator and Support, Network Administrator and IS Security Support, Apple Mac OSX and iOS support, MCITP: Enterprise Desktop Support Technician 7, MCTS: Windows 7, Configuration, SpiceWorks 7, Technical Instructor

Jose Amed Negron-Aponte's Experience

Privately Held; 1001-5000 employees; Hospital & Health Care industry

July 2012Present (2 years 3 months) Newnan, ga

IT TECH II
Provide desktop support for our Hospital and ancillary clinics and departments.
Daily support functions of the Help Desk along with the hardware (desktop) troubleshooting.
Fielding, documenting, and prioritizing telephone and e-mail requests from end-users, as well as troubleshooting hardware and software issues.

-Configure and Deploy all Hardware and Software Requests for New Stakeholder workstations
-Respond and submit Service Request or Trouble Tickets from stakeholder in a timely manner while meeting SLA's . Average of 100% As off (April 30, 2014)
-Build and Support Custom PC's and Specialized Medical Equipment to insure network connectivity and system integration like GE Anesthesia Machines (Boyle's machine), Portable Ultrasound Machines, Portable X-ray Machine, IP Microscope Cameras,
-Basic to Advanced Support of a variety of HP high volume printers
-Configure and troubleshoot Cisco Desktop and Wireless phones and Voice mail via Cisco Call Management Systems
-Support basic AD, DHCP, DNS and McAfee Endpoint Encryption issues.
-Use LANDesk to deploy Desktop/Laptop images and custom Software package deployments
-Support and Deploy requested Apple iPads with Mobile Iron to meet IS Security compliance

Desktop Administrator / Help Desk Administrator

International Capital and Management Company

Privately Held; 51-200 employees; Management Consulting industry

February 2011September 2012 (1 year 8 months) st. thomas, us virgin islands

Help Desk Support for all staff on Software or Hardware issues
Network Support
Implementation Support for testing on Microsoft Lync Creating and Administrating new user accounts on Windows AD and Exchange 2008
Configure all Hardware and Software for New Stakeholder workstations
Mobile Device Support of iOS Device
Implementing and Configuration of Help Desk System
WebEx Support for Trainings and Meetings

Information Technology Administrator

Virgin Islands Public Television System

Government Agency; 11-50 employees; Broadcast Media industry

November 2008July 2010 (1 year 9 months) Virgin Islands (U.S.)

Help Desk Support to a staff of 100 Users
Network Support and Administration
Implementation of Exchange 2003 and Duplicate Mail Servers for email redundancy
Implementation of Domain Forest for multiple VPN sites
Implementation of Employee time Management System Admin
Implementation of Live Online Streaming System for VIPTS
Implementation of VIPTS Social Media System and online video content
Implementation and Administration of ENPS AP System
Implementation of Help Desk System
Implementation of Web Access Share Drive for all VIPTS Editors
Purchase and Install all Hardware and Software
Configuration of PC's and Apple Mac's for all VIPTS Staff

Sr. Tech Support Specialist

First Bank Virgin Islands

August 2006March 2008 (1 year 8 months)

Help Desk Support to a staff of 100 Users
Windows XP / Vista and 7 Support
Network Installation and Administration
Support of Telephone and Voice Mail systems
Implementation and Administration of Internet Banking Kiosk at all Virgin Islands Branches

Information Technology CO-OP

GE

Public Company; 10,001+ employees; GE; Electrical/Electronic Manufacturing industry

July 2003July 2004 (1 year 1 month) Patillas, Puerto Rico

-IT Support to Manufacturing Plant and Back Office users
-Digitization of assembly line Assembly Instructions via internal web page and multi-display assembly line instruction display system. (Cost Reduction Project)
-Setup and Maintenance of PC's
-Co-ordination of ECO friendly recycle and disposal of large stock of decommissioned computers and CRT monitors

Jose Amed Negron-Aponte's Honors and Awards

  • Bronze Award

    CTCA Talent and IS
    • September 2013

    Justification for the award:

    These two stakeholders were brought into an issue to help the vendor recreate the issue and guide him through the process on how to recreate it. They did this but spent another 5 hours working on trying to find a way through HP and changing other setting on the computer to get it to rotate correctly. The screen was rotating 90 degrees and was stopping the connection between the tablet and the stylus so this was making it very hard for the nurses and doctors to have the pt sign consent forms. After their investigation they were able to find a way to get the screen to rotate 180 degrees so that it does not break the connection between the tablet and stylus

Jose Amed Negron-Aponte's Courses

  • Certification, MCITP: Enterprise Desktop Support Technician 7

    NetCom Learning

    • NetCom Learning, Certification MCITP: Enterprise Desktop Support Technician 7 (MCITP)

Jose Amed Negron-Aponte's Languages

  • Spanish

    (Native or bilingual proficiency)
  • English

    (Native or bilingual proficiency)

Jose Amed Negron-Aponte's Skills & Expertise

  1. Desktop Support
  2. Technical Support
  3. Help Desk Support
  4. Troubleshooting
  5. Computer Hardware
  6. System Administration
  7. Network Administration
  8. System Deployment
  9. Network Security
  10. AVG
  11. Spiceworks
  12. Active Directory
  13. IIS
  14. DHCP
  15. DNS
  16. VMware
  17. Switches
  18. Windows 7
  19. Windows XP
  20. Microsoft Office
  21. Apple MAC OSX 10.X
  22. iOS Support
  23. Linux
  24. Android
  25. Hardware
  26. Laptops
  27. Citrix
  28. VPN
  29. LANDesk
  30. SharePoint
  31. Photoshop
  32. Printers
  33. Social Media

View All (33) Skills View Fewer Skills

Jose Amed Negron-Aponte's Education

NetCom Learning

Certification, MCITP: Enterprise Desktop Support Technician 7

20112011

Netcom Learning

Certificate, MCTS: Windows 7, Configuration

20112011

Inter-American University of Puerto Rico-Metropolitan Campus

BCS, Computer Network Administration and Architecture

20022006

Instituto de Banca

Technical Certification, Computer Programming

20012002

Jose Amed Negron-Aponte's Additional Information

Groups and Associations:

VI Consortium Peritissimos Technology

Contact Jose Amed for:

  • career opportunities
  • consulting offers
  • new ventures
  • job inquiries
  • expertise requests
  • business deals
  • reference requests
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