Jonathan Brooker

Current

Looking for work at Between Jobs - Telecoms and I.T Professional Manager for Hire

Past

Interim Managing Director at Kull Solutions & Communications (Gulf)
Consultant at Ernst & Young
Senior Director (Global Markets) at BT Global Services

Senior Director at BT
Programmes Director at BT Global Services
Associate Consultant, Customer Projects at GlobalSparc Innovations
Chief Operations Officer and Executive Director at Complete Broadband Europe
VP, Global Delivery (Group CIO / CTO Office) at Cable & Wireless plc
Non-executive Director at Continental (Consulting) Group
Europe Managing Director at Continental Group
Operations and Projects Director at Continental Group
Software Engineer and Projects Lead at Mountfield Group
Software Engineer and Project Leader at Philips Defence Systems

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Telecommunications

Jonathan Brooker’s Summary

Jonathan hails from the United Kingdom and was Programme Director then Senior Business Director with the Global Services division of British Telecommunications (BT) before taking on the role of interim CEO at Saudi Kull Etisalat (aka KullCom) and Al-Salama Group in the Gulf in 2007.

Prior to BT, Jonathan has worked in a multitude of positions with a number of business and multinational organisations, including Cable & Wireless, Philips Electronics, and The Continental Group. His tasks and achievements include:
• The consolidation of global infrastructure focusing on IT operations and applications, delivery, supply chains and procurement, budgetary management at Cable & Wireless
• Bid management and projects delivery of a number of large complex and critical customer contracts for government customers of BT, focusing on IT, telecommunications, outsourcing and solutions
• Creation and execution of corporate and operational strategy in order to maximize opportunities for business growth and diversification, and operational performance, for a variety of technology, telecoms and IT businesses in Middle-East, UK, Europe and USA
• The rapid growth and sale of Continental Group Europe, which focussed on helping client businesses achieve succes through strategic and operational change, and the delivery of critical IT infrastructure and MIS / ERP solutions
• Development and launch of a number of funded start-up businesses

During his career Jonathan has worked across many geographies, including Italy, Benelux, Germany, Spain, Saudi Arabia, UAE, Kuwait, Egypt, Switzerland, Hong Kong, Japan, USA, and the UK. In 2008 he settled in Dubai with his wife and 2 children.

His most notable achievements include delivering one of BT's largest government outsource contracts, consolidation of C&W IT operations and platforms, creation of a highly successful pan-European Datawarehouse and Business Intelligence consultancy in the 1990's.

Jonathan Brooker’s Specialties:

- Delivery of large and complex customer contracts, including ousourcing, managed services, offshoring
- Delivery of internal change and delivery projects, including in-sourcing / in-housing, offshoring, business prcess re-engineering, datawarehousing, datacenter build-out and migration
- Ownership and management of large £multi-million budgets (P&L / capex / opex)
- Client and supplier side outsourcing and offshoring project delivery
- Technology and IT architecture and delivery

Jonathan Brooker’s Experience

Looking for work

Between Jobs - Telecoms and I.T Professional Manager for Hire

(Telecommunications industry)

January 2009 — Present (7 months)

Available for advisory and consultancy projects in UK, Europe and Middle-East. However, I would prefer a permanent or long-term role in which I can utilise my 20+ years experience and make a significant contribution to business growth, operations, or operational consolidation.
Interim Managing Director

Kull Solutions & Communications (Gulf)

(Telecommunications industry)

October 2007 — December 2008 (1 year 3 months)

After helping with the restructuring and re-funding of the Al-Salamah Group in to autonomous functions in 2007, I accepted the interim position of Managing Director for the group's telecoms and IT activities which was re-labelled as Kull Solutions & Communications (KullCom for short).

As well as leading the increase in headcount to support new mobility 2G and 3G contracts in Saudi Arabia and Kuwait, I became heavily involved in defining the company's ITIL, Project Delivery and ISO quality standards and frameworks. I also led the definition and implementation of the company's customer billing, supply-chain and procurement, HR functions and systems and implementation of the company's finance and accounting systems upgrades.

Based from Dubai (UAE) and Riyadh (Saudi Arabia).
Consultant

Ernst & Young

(Partnership; Accounting industry)

June 2007 — August 2007 (3 months)

Assisting a top-tier advisory firm with a number of private-equity backed projects with regards due-diligence of various acquisition targets focussing largely on telecoms operators, managed services providers and opportunities in the Middle-East.

Primarily responsible for identifying value-add opportunities and for determining post transaction delivery planning to achieve consolidation and rationalisation of acquired operational assets.
Senior Director (Global Markets)

BT Global Services

(Public Company; BT; Telecommunications industry)

March 2005 — April 2007 (2 years 2 months)

P&L ownership for a number of top-tier customer accounts, contracts and operations within Global Markets Technology and Systems Integrator channel, focussing on performance turnaround, major bids and business / client development and sales, operations and delivery with particular focus in UK and Europe.

I also advised on post-deal integration planning for a number of M&A projects.
Senior Director

BT

(Telecommunications industry)

2004 — April 2007 (3 years)
Programmes Director

BT Global Services

(Public Company; BT; Telecommunications industry)

November 2003 — March 2005 (1 year 5 months)

Primarily responsible for the delivery of key public sector outsource contracts in the UK, including HM Inland Revenue, Department of Works & Pensions, which extended to the creation and productisation of a secure OSS framework and solution for highly secure government networks in UK and Europe.
Responsibility included a number of government-telecoms network deployments, technology upgrades and a variety of complex novations projects.

As a consequence of the above projects, I also assisted with a number of initiatives to improve organisational and functional effectiveness, and carried out an appraisal of BT Global ICT Strategy and Delivery Capabilities, with particular focus on managed services and solutions within UK government and public sector.

Jonathan also inititated and chaired the European working standards committee (BS15000, ISO-20000, ITIL, Sarbanes-Oxley) as a part of the 2004/2005 global operational review.
Associate Consultant, Customer Projects

GlobalSparc Innovations

(Management Consulting industry)

November 2003 — February 2004 (4 months)

Consultant to a variety of projects and transactions within the European / N.American telecoms, IT and professional services industry.
Advisor to a number of M&A activities with regards to technical strategy and post divestment / acquisition integration.

Projects included:
* Market and SWOT analysis of consumer mobility products and services;
* Development of telecoms technology and product alliances;
* Review of b2b customer delivery operations and resources;
* Contribution to £MMillion professional services bids and proposals;
* Review of acquisition strategies for IT and operations integration;
* Coaching and rainmaking for corporate sales strategy within professional services and strategic consulting;
* Review and coaching of business plans, new ventures and funding acquisition.
Working in mainly telecoms market with Colt Telecom, NTL, Cable & Wireless USA.
Chief Operations Officer and Executive Director

Complete Broadband Europe

(Telecommunications industry)

January 2003 — October 2003 (10 months)

Interim COO responsible for the deployment of IT and operational business plans for pre-launch prototype and test. Focussing on customer and internal networks and IT infrastructure, Web content, PC and broadband product development;

Engagement and management of venture technology partners;

Chairman for IT and Operations steering committee;

Major contributor to engagement of European private-equity, venture capital and private funds in order to secure GBP2MMillion for launch.
VP, Global Delivery (Group CIO / CTO Office)

Cable & Wireless plc

(Public Company; CW.L; Telecommunications industry)

August 1999 — December 2002 (3 years 5 months)

Global consolidation of acquired and inherited assets and infrastructure including IT, networks, services, real-Estate, and major spend global internal IT projects internationally.
Contributing more than GBP400million to the cost drive out following de-commissioning of duplicate infrastructure, projects, assets and supplier services and contracts, and the fall in demand due to the dot.com recession, totalling savings of circa GBP1.8billion.
Non-executive Director

Continental (Consulting) Group

(Privately Held; 201-500 employees; Management Consulting industry)

September 1999 — October 2000 (1 year 2 months)

Board director and transitional advisor following the merger of the company's sister company and European subsidary operations.
Europe Managing Director

Continental Group

(Management Consulting industry)

March 1995 — August 1999 (4 years 6 months)

Broad responsibility for the development of primary European customer accounts (Fortune-100 / FTSE-50) and projects, project delivery, supplier alliances, company staff and sales governance. Management of cross-group relationships, including USA businesses.

* Leadership of European operations including sales, delivery, consulting
* GBP14Million P&L split between sales and consulting
* Group earnings circa GBP27Million
* Focus on manufacturing, media, telecoms, ICT
* Senior delivery of key account projects within BPR, ERP, MIS and EAI
* Executive management for a number of client accounts and contract teams

Working with customers in Belgium, Netherlands, Germany, Italy, Spain, France, Kuwait, UK, Ireland and USA.
Operations and Projects Director

Continental Group

(Privately Held; 51-200 employees; Management Consulting industry)

March 1992 — March 1995 (3 years 1 month)

Responsible for re-structuring the organisation into structured business functions ready for board election and acquisition of funding for growth and expansion. Development of project framework to support customer contracts and delivery.

Day to day responsibility for client engagement, with customers including: Akzo Nobel, Allied Signal, EDS, Informix, Cognos, Sybase, Viag-Interkom DE, Orange Mobile, Platinum Technologies, Dun & Bradstreet, SAP, Unigate, Saab Cars, General Motors, Renault UK, ABN-Amro, Credit Suisse, News International etc.
Software Engineer and Projects Lead

Mountfield Group

(Privately Held; 51-200 employees; Computer Software industry)

September 1990 — March 1992 (1 year 7 months)

Senior commercial software engineer and projects lead for the development and delivery of various European customer contracts and projects.
Software Engineer and Project Leader

Philips Defence Systems

(Public Company; 10,001 or more employees; Defense & Space industry)

July 1988 — September 1990 (2 years 3 months)

Joined the Product Support division of Philips Defence Systems, previously known as MEL or Mullard Electronics Ltd, as a software engineer . Philips defence was subsequently sold to Thorn-EMI.

Additional Information

Jonathan Brooker’s Interests:

Cycling, ice-skating / hockey / movie production - post-production. Reviving my language skills in Arabic and Italian. Travel - travelling and working extensively across Europe and the Middle-East, especially Italy. A love of ancient architecture and events that moulded our modern world. Currently living in Dubai with my wife and 2 children. Currently reading: * The Bourne Sanction by Eric van Lustbader * Millenium by Tom Holland * Harold The King by Helen Hollick

Jonathan Brooker’s Groups:

ACCA - Association of Chartered Certified Accountants
CMA - Communications Management Association
ECUK - The Engineering Council UK
IEEE - Institute of Electronic and Electrical Engineers
IET - The Institute of Engineering and Technology (Fellow Member)
IoD - Institute of Directors
TEN - Telecommunications Executive Network (UK & Germany)