Owner, peoplewwware limited
Edinburgh, United Kingdom
Owner, peoplewwware limited
Edinburgh, United Kingdom
An entrepreneurial business manager with forty-one years of “hands-on” experience building sales and marketing programs, delivering IT projects & team building.
The delivery of agreed revenue and margin against aggressive sales targets: internal, outsourced and collaborative.
The delivery of global Enterprise wide project based IT programs, including development, consolidation, integration, impact analysis and security.
Team building and facilitation at both corporate and collaboration levels: for compliance, risk management, sales, marketing, CRM, supply chain management, knowledge management, quality systems, data warehousing and security.
Strengths include:
Empathetic, loyal, determined, hard-working, creative and innovative.
Clear thinking analyst, strategist and business developer.
Project orientated, with attention to fine detail.
Extensive knowledge of customer relationships, CRM technologies and products, content and knowledge management systems, content delivery, extraction-transform-and load techniques, data warehousing and ERP.
Excellent leadership, communication and team building skills.
Committed to customer satisfaction & managing relationships for maximum lifetime value.
Excellent record of sales and negotiation with plc directors.
Proven record of building global sales and marketing teams & systems from scratch.
Proven record of strategic account planning management.
Resource management for profit, revenue and growth.
Indomitable attitude to succeeding against goals.
Compliance, change management, 'Lean' methodologies, risk management, project management, ISO9000 & ISO14000 compliance, testing, process mapping, systems integration, data warehousing, BI, content management, outsource management, vendor management, Knowledge management, supply chain management
(Privately Held; 1-10 employees; Management Consulting industry)
July 2001 — Present (8 years 1 month)
We provide consultancy & services for the following:
Business management
Business Objects implementation, consultancy and support
Business Process re-engineering
Change Management
Cognos consultancy
Content management
Data Warehousing
Document Management
EIP
Electronic office
Hosting
Hummingbird implementation, consultancy and support
ISO 9000 & 14000 compliance
Knowledge management
'Lean' methodologies
Microsoft Share Point Portal implementation & consultancy
Outsourcing management
Process mapping
Program and software integration
Project definition
Project planning & management
Risk analysis & management
Sales & marketing outsourcing
Sales & marketing planning
SMS messaging
Strategic consultancy
Systems Integration
Telecommunications and messaging
Vendor management
Voice messaging
(Public Company; 1001-5000 employees; Computer Software industry)
September 1999 — January 2001 (1 year 5 months)
I set up and ran the Scottish region for Acuma providing services for Data Warehousing, systems integration and reporting tools; responsible for sales, servicing, project management, technical development and delivery, and training.
(Public Company; 1001-5000 employees; Information Technology and Services industry)
June 1996 — August 1999 (3 years 3 months)
Mountaineering incl. climbing, skiing, walking - rafting, canoeing, diving, reading, writing, music I am an activist, passionately against Human Trafficking - a member of Stop the Traffik, a memeber and donator to Somaly Mam and a supporter and recruiter at Change.org you can find out more on my website http://www.svetna.com
SMC, BMC, Mc of S, Climbers Club, Jacobite MC, American Alpine Club, Club Alpina Italia, PADI