Director of Business Technology at Oxford University Press
Raleigh-Durham, North Carolina Area
Director of Business Technology at Oxford University Press
Raleigh-Durham, North Carolina Area
Demonstrated exceptional ability to align customer, compliance, business, people, process and technology requirements into a unified strategy, both locally and enterprise-wide.
Proactive business focused information technology executive with turnaround and results-driven process improvement expertise. Business and technology leader with executive and hands-on experience in Global systems deployment, operations, and infrastructure management. Over 17 years experience in driving technology, process and customer service continuous improvements using industry adapted best practice methodologies (ITIL, six sigma, ISO 9001, Franklin-Covey, Malcolm Baldrige, etc.) to achieve and surpass customer requirements. Professional experience with: managing diverse staff, recruitment (hiring and firing), managing multiple concurrent projects, team building, organizational development, staff mentoring, enterprise-wide business continuity and disaster recovery planning, and strategic sourcing decisions. Responsibility for P&L and multimillion dollar budgets.
• Technology Architecture & Integration
• Business Process Improvement
• Strategic Planning
• IT Governance & Policy
• Infrastructure Deployment
• Data Center Design / IT Operations
• Global IT Delivery & Project Management
• Business Continuity and Disaster Recovery Planning
• Regulatory Compliance (PCI, etc.)
• Budgeting and Cost Control
• Procurement and IT Service Contracts
(Non-Profit; Publishing industry)
July 2009 — Present (7 months)
(Non-Profit; Publishing industry)
October 2006 — Present (3 years 4 months)
(Public Company; GM; Automotive industry)
2000 — 2006 (6 years )
(Government Agency; 10,001 or more employees; USN; Military industry)
1985 — 2000 (15 years )
MBA , Business, Organizational Leadership , 1989 — 1991
BSEE , 1980 — 1984