Vice President, International Security Management Group, Inc.
Greater Atlanta Area
Vice President, International Security Management Group, Inc.
Greater Atlanta Area
Vice President
General Manager
Operations Manager
Business-to Business Sales
Lee Dubois Professional Selling Techniques; Sales Negotiation; Personnel Recruiting and Retention Management
(Security and Investigations industry)
September 2001 — Present (7 years 11 months)
General Manager of corporation’s largest and most profitable division generating annual revenues of $30,000,000. Division provides more than 20,000 weekly man-hours of security services.
Management responsibilities include profit and loss, operations, sales, and HR administration for more than 600 salaried and hourly associates.
Recruited a diverse team of empowered managers able to easily transition through changes in corporate marketing strategy.
Through effective marketing strategies our client portfolio has grown to include a profitable mix of more than 115 accounts. Client management program implemented during my first ninety days resulted in an a impressive 98% retention rate.
Overtime costs and employee turnover rates were drastically reduced through changes made to our employee selection process, training programs, and by holding management staff and associates accountable for following approved corporate HR policies and procedures
(Privately Held; 5001-10,000 employees; Security and Investigations industry)
February 2001 — August 2004 (3 years 7 months)
Business-to-business Sales Manager for America’s largest independently-owned security company. Sales territory included Charlotte, Western North Carolina and South Carolina.
Established prospect networking programs through membership in Building Owners & Managers Association (BOMA), Institute of Real Estate Management (IREM), International Facilities Managers’ Association (IFMA) and local Chambers of Commerce.
(Privately Held; 1001-5000 employees; Security and Investigations industry)
January 1995 — February 2001 (6 years 2 months)
Support Operations Manager of South Carolina-based regional security company.
Developed American Services’ corporate safety program as well as training programs on Emergency Preparedness, Workplace Violence and Non-violent Crisis Intervention.
Conducted Quality Control Audits of existing accounts, insuring compliance with state regulations, corporate policy and customer needs.
Oversight of corporate human resources department servicing 1,300 employees in four southeastern states. Direct reports included personnel and training managers as well as five administrative staff technicians.
Human Resources Development 1997 — 1999
Completed coursework towards a Masters of Business Administration in Human Resources Development, Clemson University, Clemson, SC
Bachelor of Science , Management Studies , 1991 — 1995
Associate of Science , Business Management , 1985 — 1987